Acer is one of the best laptops in the world. Sometimes even the best laptops can fail. Many users complain about black screen issues on Acer laptops. If you encounter this problem, don’t worry; this is one of the common problems many people face. In this article, I have presented 11 best solutions to fix the black screen issue on Acer laptops.
Aspects that can cause a black screen on an Acer laptop
1. Problems related to drivers. Using corrupted or outdated drivers will result in a black screen on your Acer laptop. Either reinstall the driver or update it to fix the problem.
2. Old BIOS component. Using an old BIOS component may cause a black screen to appear on an Acer laptop. Since they are responsible for all download operations.
3. Viruses and malware. Visiting unwanted sites will attract viruses and malware to your system. To resolve this issue, you must have antivirus software installed on your system.
Solutions to recover lost data before fixing Acer laptop black screen issue
Sometimes a black screen on an Acer laptop forces users to reboot the system. In this case, they will lose their data. Therefore, it is important to recover important data and make a copy of it. For this, users can use a tool called Recoverit Data Recovery.
It is an expert-recommended tool that supports data recovery for various solutions such as malware attacks, accidental deletion, black screen and blue screen of death, empty recycle bin recovery, etc. This application supports all types of data and computers. So there will be no compatibility issues.
You must install Recoverit Data Recovery before starting the procedure. It is available for both Windows and Mac versions. Following are the steps to recover data from Acer laptop black screen.
- The first step is to run Recoverit data recovery on your system. Select the system recovery mode after a computer crash. Click the “Start”button.
- The second step is to create bootable media. To do this, you need to select a bootable USB drive or a bootable CD/DVD drive. Then click the “Create”button. This will start the process.
- After you decide to create a boot disk, a pop-up message will appear. It will ask you to format the flash drive. Remember that before formatting a USB flash drive, you need to back up all important data. Click the Format button.
- The creation of the boot device will begin. You should not remove the USB flash drive during this process. It will take some time to complete the process; you need to wait for the boot device to boot your Acer laptop.
- After creating the bootable media, two simple instructions will appear on the screen to complete the data recovery.
- Connect your USB flash drive to your Acer laptop.
- Set your BIOS to boot from USB. This will allow the Acer laptop to boot through the device. After displaying the first screen, restart your broken Acer laptop. Then press the BIOS entry key.
- After restarting the PC, nothing bootable will be displayed. So you can backup and restore any data from it.
Solutions to Fix Black Screen on Acer Laptop
- Power reset your laptop
- Try Keyboard Shortcuts
- Update your video card driver
- Reinstall the video card driver
- Update the BIOS component
- Test your Acer laptop with an external monitor
- Check your laptop’s AC adapter and battery
- Check for malware and viruses
- Reinstalling memory modules
- Perform a clean boot on your laptop
- Using the Windows Boot Genius
Solutions to Fix Black Screen on Acer Laptop Monitor Screen
1. Restart your laptop
This solution works for many people. Try it and check if it works for you or not. Below are the steps to restart your laptop.
- Turn off your laptop.
- Remove the hard drives, battery, AC adapter cable, and connected peripherals.
- You must press and hold the power button for 30 seconds. Then release the power button. This will force your laptop to boot up and shut down during this period.
- Now return the battery and connect the charger. Do not connect anything during this process.
- Then press the power button to turn on the laptop. It will start your laptop normally.
If this method works, you need to update your device drivers to their latest version to prevent similar problems in the future. If that doesn’t work, there are other methods you can try.
2. Try Keyboard Shortcuts
- Turn off your laptop and disconnect it from all external devices.
- Now press the power button to turn it on.
- When you see the Acer logo or splash screen, press F2, F9 and F10. Then enter a key on the keyboard.
- Select Exit, Yes, and press Enter.
3. Update your video card driver
Sometimes a missing or outdated graphics card driver can cause a black screen on your Acer laptop. To fix this problem, you must first check if the graphics card drivers on your laptop are up to date. If they are not up to date, update these graphics card drivers.
Two methods are available to find the latest video card driver. You can manually find it from the manufacturer, download and install it on your computer. But it takes time and requires a lot of computer skills. If you are confident in your computer skills, use this method.
The second way is done using Device Manager.
- Right-click the Windows icon and select Device Manager. You can also get to it from the control panel.
- Click on the search icon and search for Control Panel. When the Control Panel window opens, click Device Manager.
- Expand the Display Adapters section. It will display the installed graphics drivers. Right-click the driver and select Update Driver.
- You can either update it with existing updates or automatically search for updates.
4. Reinstall the video card driver.
Sometimes a corrupted driver can cause a black screen on an Acer laptop. To fix this problem, you need to reinstall your video card driver.
- Right-click the Windows icon and select Device Manager. You can also get to it from the control panel.
- Click on the search icon and search for Control Panel. When the Control Panel window opens, click Device Manager.
- Expand the Display Adapters section. It will display the installed graphics drivers. Right-click on the driver and select Uninstall device. It will remove the installed driver.
- Once uninstalled, go to the official website and download the appropriate driver.
- Install the downloaded driver and go to device manager to access it.
5. Update the BIOS component
This component is responsible for all boot operations on your system. If there is any issue with the BIOS component, it will result in a black screen on an Acer laptop. To resolve this issue, you need to update the BIOS component. Follow the instructions below to update the BIOS component.
- Press the Windows logo and the R button on your keyboard. Type msinfo32 and press Enter. This will launch the system information window.
- When the system information window opens, take note of the BIOS version installed on your computer.
- Now go to the Acer motherboard manufacturer website. Download the updated BIOS for your computer. It will download the zip version. You must extract the files on your computer.
- Then plug an empty USB drive into your computer. Now send the uncompressed data for the system to accept. Remember that you need to transfer the BIOS file to a USB stick.
- After completing these steps, reboot your system. Then press BIOS keys such as DEL, F2, F12, etc. to enter the BIOS settings. Go to the “Download”section and click “Advanced Options”. Flash an updated BIOS installation from the USB driver.
After updating the BIOS, the system will automatically reboot.
6. Check your Acer laptop with an external monitor
Once you get a black screen on your Acer laptop, you need to check if the issue is related to the screen or the firmware variant. To fix this problem, you must connect your system to an external monitor.
If the display on the external monitor is correct, the problem is with your laptop screen and not with the external monitor. To fix this problem, you can visit a service center or have your laptop display replaced.
- The first step is to connect an external monitor to the laptop.
- Check if the computer screen is displayed on the external monitor or not. If it doesn’t show up, press F4 until it shows up.
- If the image is displayed on an external monitor, then the cause may be a graphics driver conflict with the laptop LCD. You must install the latest chipset and graphics driver for your particular system.
7. Check your laptop’s AC adapter and battery.
It may come as a surprise, but the black screen issue can occur due to a dead system. If the AC adapter and battery don’t work properly, you won’t be able to turn on your laptop.
First you need to connect the adapter to any other device and check. Remove the system battery at the same time and check that there are no major hardware problems in the system.
Once the AC adapter is installed and the battery is charged, you can connect them to the system.
8. Check for malware and viruses
Tip: To complete this method, you must be logged into your computer. If you are having difficulty logging in, boot your laptop into Safe Mode with Networking.
A black screen on an Acer laptop may appear if your system has been corrupted by malware and viruses.
To fix this problem, you need to run a virus scan on your system. The process will take some time, but the effort is worth it. Sometimes Windows Defender cannot detect malware and viruses on your system. So, it would be good to use antivirus programs like Avira and Panda.
If any malware or virus is detected, the antivirus program will provide instructions on how to remove the malware or virus. Restart your computer and check if the issue is resolved.
9. Reinstalling memory modules
Sometimes a laptop does not display images if the memory module is loose. To fix this problem, you need to reinstall the memory module. This can be done by unplugging the AC adapter from your system. You must first remove and move the memory card. Then reconnect the AC adapter to your system.
- First close the laptop and unplug the power cord. Then touch a grounded metal object that will discharge static electricity before starting work.
- Then remove the cover to access the memory. Now remove the memory modules on the laptop.
- Then reinstall all memory modules.
- Run any of the tests to make sure the laptop starts up.
10. Clean boot your laptop
Performing a clean boot may help you resolve the black screen issue. Follow the steps below to clean boot your laptop.
- Click on the Windows logo and the R key on your keyboard. Type msconfig and click OK.
- When the System Configuration window opens, select the General tab and click Selective Startup. Check the first box called “Load system services”.
- Now go to the Services tab and check the box next to Hide all Microsoft services. Click Disable All.
- Click on the “Startup”tab. Right-click all items, click Disable and OK.
- At the end, click “Restart”.
- Follow up to step 3 once the problem is fixed. Then click “Enable All”instead of “Disable All”.
- Now click Start, open Task Manager, OK and Restart.
11. Using Windows Boot Genius
This option will come to your rescue when nothing else works. This is a paid software that can be downloaded from the official website. Once you have purchased the software, follow these steps: