Posted on 3 How To

11 Best Fixes: Google Chrome Problem Goes Black

Chrome users! We have a new problem; Black screen. There have been several online communities with questions on how to fix the issue that causes Google Chrome to turn black on startup.

It is fair for us to know the solutions and share them with you. We wrote this article to fix the issue that causes Google Chrome to turn black. Check out the article below!

Factors Responsible for Google Chrome Goes Black Problem

  • Outdated graphics driver
  • Browser hardware acceleration enabled
  • Corrupted cache files for Google Chrome
  • Browser bugs and glitches
  • Outdated Chrome browser
  • Incompatible window size

Solutions to Google Chrome Black Screen Problem

  1. Adjust window size
  2. Disable hardware acceleration
  3. Deactivate Chrome Flags
  4. Remove Chrome browser extensions
  5. Uninstall and reinstall Chrome browser
  6. Try with another browser
  7. Run Chrome in Compatibility Mode
  8. Delete the Chrome GPUCache folder.
  9. Download updates for Google Chrome
  10. Update your GPU driver
  11. Reset Chrome Defaults

Troubleshooting Google Chrome Black Screen Issue

Adjust window size

In most cases, this problem is caused by the size of the window. It is not known that the program windows that are open on your device can be modified. But when it comes to browsers, the interface of a website may not adapt. If it refers to the website you are trying to download, the window may turn black.

To fix this, you will have to adjust the window size on your desktop.

  • Click on the “Maximize”window in the upper right corner of the browser window.
  • Move the cursor to the edges of the browser window.
  • When you see the resize pointer arrow, click on it and drag to adjust the window.
  • If you are returning the window to its original size, double-click the title bar.

Disable hardware acceleration

The steps to disable hardware acceleration are given below:

  • Launch Chrome and draw a three-dot menu icon in the top right corner.
  • Go to “Google Chrome Settings”> “Advanced”> “System”.
  • Locate the Use hardware acceleration when possible slider in this window and disable it.
  • Then click the “Restart”button. This will reload your browser.
  • Open your browser again and search for chrome://gpu. This will display the status of all GPU related settings in your browser’s GPU reporting menu.

Deactivate Chrome Flags

You will find this procedure helpful if you are trying to disable Chrome flags −

  • Raise chrome://flags/the page in the Chrome browser. This will take you to the flags section of Chrome.
  • Use the search bar at the top to find all experiments related to “GPU”and “Rendering”.
  • Disable them all using the dropdown menu to the right of them.
  • Restart your browser to save these changes.

You can enable them again if the experiment does not affect the performance of your browser.

Remove Chrome browser extensions

Getting rid of problematic plugins is very easy using the following method:

  • Click on the icon with three dots in the upper right corner of the browser.
  • Select the More Tools option from the pop-up menu.
  • Select the “Extensions”option. A page will appear with all browser extensions enabled.
  • Find the extension you want to remove and click the “Uninstall”button.
  • Confirm this with the prompt that appears to disable plugins from the browser.

Uninstall and reinstall Chrome browser

  • Press Windows + S on your keyboard to open the search bar.
  • Search for “Add/Remove Programs”and click on the best search result.
  • In the “Settings”sub-window that appears, use the search bar to find the Chrome browser. You can also scroll down to it.
  • Click on the Google Chrome section to expand it.
  • Now select the Uninstall option to launch the Google Chrome Uninstall Wizard.
  • After cleaning the program, download Google Chrome again from another browser.

You can also find the same option in the control panel.

Try with another browser

To check if the problem is related to the browser, there is a solution that will help you. Switching to a different browser will help determine the source of the error. If the site loads in a different browser, try reinstalling Chrome.

Run Chrome in Compatibility Mode

  • Find the Google Chrome shortcut.
  • Right-click on it to open a pop-up window. Select Open File Location.
  • In the File Explorer window, find the Chrome app.
  • Right-click the application and select the Properties option.
  • Click the “Compatibility”tab. Check the “Run this program in compatibility mode for”box.
  • Save these changes by clicking Apply and then OK.

Delete the Chrome GPUCache folder.

Follow the steps below to clear cache files for Chrome browser.

  • Press the Windows and E keys to open an Explorer window.
  • Go to this directory −

C:\Users\%username%\AppData\Local\Google\Chrome\User Data\ShaderCache

  • Click once on the GPUCache folder to select it. Then press the delete key to delete the folder along with its contents.
  • Restart your browser to save these changes.

The GPUcache folder appears right after a reboot, but this time with clean, uncorrupted files. You can also delete the Disable-GPU folder in the program files to uninstall it.

Note. Sometimes you may need to display the AppData folder in File Explorer in order to access it.

Download updates for Google Chrome

  • Open the Chrome browser.
  • In the address bar, type – chrome://settings/help and run the command by pressing Enter.
  • This should start searching for updates. If not, you can click on the “Check Now”button to start your search.
  • If there are updates available, install them and restart your browser.

Alternatively, searching for a Chrome update or using any relevant terms in your search will show you the same results.

Update your GPU driver

  • Launch the Device Manager window (devmgmt.msc).
  • Click the Display Adapters section to expand it.
  • Locate the GPU option and right-click it.
  • From the pop-up menu, click Update Driver.
  • When the update wizard appears, click “Search for Drivers Automatically”. This will prompt your system to search for available device driver software.
  • If there are available drivers, they will be loaded automatically.
  • To install them, just reboot the device.

Alternatively, you can use front-end applications such as GeForce Experience or Radeon Adrenalin to get updates.

Reset Chrome Defaults

The last solution for you is to reset your Chrome browser settings. Use below steps −

  • Bring up the Google Chrome window and click on the address bar.
  • Find the following − chrome://settings/reset
  • Select the Restore Original Defaults option.
  • In the small pop-up dialog box that appears, select the Restore Settings option.

Once you confirm this decision, you will lose all extensions, shortcuts, cookies, and changes you have made to your browser.

Note. In older versions of the browser, you will only see the “Reset”button.

Alternatively, you can use the Cleanup section to remove malware from Chrome Browser.

If none of the solutions work, you can add the No Sandbox option to the Chrome browser. However, we do not recommend this solution. If none of the above solutions work for you, please contact Google Chrome Support for further assistance.

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