Thus, recently, many users have encountered the “not registered on the network”problem. There are various reasons why your device might show a “Not Registered Online”alert. Your phone may have gone into airplane mode and lost contact with the cell tower.
It may also be due to a hardware issue with the device or a wrongly inserted SIM card. Whatever the reason, this guide will help you quickly resolve the issue and reconnect to the network. All errors related to “not registered on the network”will be resolved.
What does not register online mean?
You are seeing a “Not Registered Online”error message on your Android phone. This means that the SIM card in your phone cannot connect to the carrier’s network.
When this happens, your Android phone’s incoming and outgoing calls and text messages are put on hold. This issue could be caused by an issue with your SIM card or an issue with your carrier.
Why does my phone say not registered on network error?
When you encounter this problem, you cannot call anyone, which is very annoying. I don’t know why my phone says it’s not connected to the network. The following are the most common causes of this error:
- A recent update on an Android phone may not be compatible with your device, resulting in an error message.
- If you insert a new SIM card and it fails to connect to the carrier’s network, you may see this message.
- IMEI number issue can also cause this kind of error.
- This error can occur if your SIM card has been damaged and disabled as a result.
- This problem can occur if your phone’s firmware or operating system is not updated to the latest version.
- Even if you haven’t selected a carrier network on your Android device, you may receive a similar error message.
- Disconnecting your carrier’s network can potentially cause an error.
Ways to fix the “Not registered on the network”problem on an Android device
- Turn airplane mode on and off
- Take the sim out and put it back in
- Manually select carrier and connection plan
- Update hotspot settings
- Fix broken ESN
- Reboot to Safe Mode
- Update your Android phone software
- Restart your Android phone
- Change preferred network type
- Reset network settings
- Use a different SIM card
- Enter service mode (Samsung phone)
1. Turn Airplane Mode on and off
If you ever experience network issues on your phone, you should first enable and then disable Airplane Mode. This will disconnect you from all your networks before reconnecting. This is useful if you have issues such as “Not Registered Online”.
Follow these instructions to enable or disable Airplane Mode.
- Pull the Android phone screen from top to bottom. This will bring up the notification menu.
- To activate the mode, tap the Airplane Mode option on the screen.
- Wait about a minute.
- To disable the mode, tap the same Airplane Mode option.
- Your phone should now be connected to the Internet.
- Check if the “not registered on the network”issue is resolved.
2. Take the sim out and put it back in
The fact that your phone cannot read your SIM card is one of the reasons why it displays the Not Registered on Network error. The SIM card may not be properly inserted into the phone, resulting in network problems.
- Remove the SIM card tray from your phone to fix this.
- Remove the SIM card from the tray, replace it properly, and slide the tray back into the phone.
- Your phone should connect to your carrier within a few seconds.
- Check if the “not registered on the network”issue is resolved.
3. Manually select a carrier and connection plan
Your Android phone will by default find the correct carrier and connect to it. However, if you experience network problems, it is recommended that you switch from automatic to manual mode. You can then manually find and select the appropriate carrier in your area.
- Open the Settings app on your phone.
- In the “Settings”menu, go to the “Wi-Fi and network”section.
- On the next page, select SIM card and mobile network.
- Select the SIM card you are having trouble with if you have a lot of 1. SIM cards in your phone, here you will see a list of all your SIM cards.
- Select Mobile Operators from the drop-down menu.
- To prevent your phone from automatically finding and selecting your carrier, turn off Select Automatically.
- Allow your phone to search for a list of operators.
- Your phone will connect to this operator after selecting it from the list.
- Check if the “not registered on the network”issue is resolved.
4. Update hotspot settings
You should also try updating your APN settings for different network providers to see if the problem persists. The steps are:
- First, go to the settings menu.
- Then find SIM cards and mobile networks and click on them.
- Then select your SIM provider options.
- Now go to “Access Point Names”> “Mobile Networks”.
- To update an APN, go to this page and click on an existing APN.
- Otherwise, you can manually enter your APN details by clicking “New App”or “+”. “
- Check if the “not registered on the network”issue is resolved.
5. Fix broken ESN
- Turn on your phone and go to the dialer to enter the code (*#06#) which displays the device’s IMEI number. The IMEI number is corrupted if “Null”is displayed.
- Dial (*#197328640#) or (*#*#197328640#*#*). Users must select the “General”option.
- Option #1, Field Test Mode (FTM) must be selected. “It should be off.”The IMEI number will be restored using this method.
- Go back to the keyboard and select option 2 which disables FTM.
- Remove the SIM card from your smartphone and wait two minutes before replacing it.
- Restart your device and call again (*#197328640#) from your phone.
- Select Debug Screen, Phone Control, and Nas Control > RRC > RRC Version from the menu.
- Check if the “not registered on the network”issue is resolved.
6. Reboot to Safe Mode
When you boot your Android device in safe mode, it only downloads important files. This ensures that any dangerous applications or utilities are not loaded when the phone is turned on.
If these apps or tools are the source of the problem, resetting your phone to safe mode should fix the problem.
- Hold down the power and home (or volume down) buttons at the same time to turn off your phone.
- Wait two minutes while the phone is turned off.
- Remove the battery (if the phone’s battery can be removed) and the SIM card from the phone after 2 minutes.
- Count to 10 by pressing the power and home (or volume down) buttons at the same time.
- Hold down the Power and Home (or Voice Down) buttons for 1-3 minutes.
- Place the SIM card and batteries in the slot (only if the phone’s battery can be removed)
- Activate your phone.
- Remove the SIM card and insert it again while the phone is on.
- A message will appear telling you to “Restart Phone”, which you should do.
- Finally, there shouldn’t be any problem booting up your Android phone.
- Check if the “not registered on the network”issue is resolved.
7. Update your Android phone software.
You may experience network issues because you are using an older version of the Android operating system on your phone. Bugs in older versions of software are often fixed in later versions. It’s good to update your phone’s software to the most recent version and see if that fixes the network issue.
You can get the latest version of Android OS by updating your phone. You only need an active internet connection to get started.
- On your phone, open the Settings app.
- Click System at the bottom of the Settings menu.
- On the next screen, click System Updates.
- Wait while your phone checks for updates.
- If an update is available, download it and install it on your phone.
- Check if the “not registered on the network”issue is resolved.
8. Reboot your Android phone.
If turning airplane mode on and off didn’t fix the problem, try restarting your phone to see if that helps you connect to your carrier. When you restart your phone, all of its services, including network services, are restarted.
- Hold down the power button on your phone for a few seconds.
- Select “Restart”from the power menu.
- When your phone restarts, it will automatically connect to your carrier.
- Check if the “not registered on the network”issue is resolved.
9. Change preferred network type
Not all networks are available in every region. If your phone’s default network mode is 4G or 5G, you must set it to 3G or 2G in order to connect to the carrier in your current location.
Manual selection of the selected network type is available on your Android phone.
- On your phone, go to the Settings app.
- Select “SIM & Network”after tapping “Wi-Fi & Network”.
- Select the appropriate option from the Preferred Network Type drop-down menu.
- I recommend that you try 3G and see if it works. If this is not the case, switch to 2G mode.
- Check if the “not registered on the network”issue is resolved.
10. Reset network settings
Your phone’s network settings allow it to connect to various networks. Resetting these settings may solve your problem if there is a problem with them or if one of the settings options is corrupted.
You will need to reconfigure your network settings after you reset them to connect to networks such as your Wi-Fi connection.
- On your phone, open the Settings app.
- On the next screen, tap System and then Reset Settings.
- Select the Reset WiFi, Mobile and Bluetooth option.
- Tap “Reset settings”after selecting the SIM card in the selection menu.
- Check if the “not registered on the network”issue is resolved.
11. Use a different SIM card
If the “Phone is not registered on the network ” issue still appears on your Android phone, your SIM card may be physically broken. Try using a separate SIM card with your phone to make sure.
- First, remove your phone’s current SIM card. Check if your phone connects to the network with the new SIM card.
- If so, your original SIM has a problem.
- Your carrier’s retail store should be able to replace your faulty SIM card with a new one if you go there.
- If your phone still won’t connect to the network after installing a new SIM card, the slot is most likely broken.
- You should take your phone to a phone repair shop and check the slot. If the slot is repairable, the repair company should be able to fix it.
- Check if the “not registered on the network”issue is resolved.
12. Enter service mode (Samsung phone)
This type of error can occur because the radio signal is turned off for Samsung users. When there are difficulties with Wi-Fi or GPS, this happens.
- Follow the steps below to fix your phone that is not registered with the network.
- Enter (*#*#4636#*#*) on the dial pad.
- A dialog box will appear prompting you to enter maintenance mode; click on it.
- Then select “Device Information”or “Phone Information”from the drop-down menu.
- Then select Run Ping Test.
- Now click the “Turn off radio”button to restart your smartphone.
- Check if the “not registered on the network”issue is resolved.
Conclusion
These days, errors like “not registered online”are all too common on Android devices. This problem can get worse because you won’t be able to make or receive calls or messages if this happens on your phone. If you are facing such difficulty, the solutions listed above may help you solve the problem.
FAQ
What does it mean not registered on the network?
If your device shows the message “not registered on the network”, your SIM card cannot connect to your carrier’s network. There is a good chance that you will not be able to make or receive phone calls or text messages. Since this issue can occur on any Android phone, the steps to fix it are the same regardless of manufacturer or model.
Why is my phone not registering to the network when roaming?
Your network operator does not have roaming agreements with other carriers in the region where you are traveling and where they do not provide coverage. Before you leave, double check your roaming coverage or look for a coverage map on your carrier’s website to stay within your service area.
Why won’t my phone connect to the mobile network?
Tap Network & Internet or Connections in the Settings app. These settings may vary depending on your device. Turn off Wi-Fi and turn on mobile data to see if there’s a chance. If not, turn off mobile data, turn on Wi-Fi and check again.
Why does the phone say it’s not on a registered network?
The following are some of the possible causes of the “not registered on the network” error. Your phone’s firmware or operating system is out of date. The SIM card is either broken or unusable. Your carrier is not selected in your phone settings.