Replacing a broken or lost Fire TV remote control is an important operation. Your current version of Fire TV or Insignia will immediately link to the Fire TV app.
It also uses Bluetooth and IR technology to retain all the voice control capabilities of your previous remote control. However, he has certain problems.
If your Toshiba Fire TV Remote is not working, there are a few basic fixes you can try first. First, you are trying to change the battery in the remote. Then make sure that the receiver path does not contain solid objects.
Clear the remote control hardware and, as a last resort, try completely reprogramming the remote control and then resetting the receiver.
Before diving into solutions, it’s a good idea to understand why your Toshiba Fire TV remote control isn’t working. So if you run into a similar situation in the future, you can resolve it quickly.
Many people have reported problems using the Toshiba Fire TV controller. They also cannot stream the material.
If you’re having the same problem, check out the tip below to find out why your Toshiba TV’s remote control isn’t working.
Why is my Toshiba Fire TV Remote not working?
The unknown greatly affects the performance of your Toshiba Fire TV. The most well-known and widespread problem is a dead battery.
Toshiba Fire TV Many customers find that replacing the battery at least once every two months is necessary to maintain the remote control hardware and battery compartment.
In addition, the difficulty with the remote is shown below.
- Incorrect pairing: Even if the Fire TV Stick remote control cannot be connected in the same way, it will not work. It will not work in remote unpaired situations.
- Interference: Another fire stick removed near or to the side of the original you were using may also create interference.
- Charging Issues: A faulty fire TV remote charger will prevent it from controlling your receiver.
- Broken equipment. Finally, if you have broken or damaged the fire TV remote control hardware, this may be the reason for its inability to work.
- Battery problems: Of all the causes, this is the most serious. Low battery, incorrect battery installation, and other related issues can cause your Fire Stick remote control to stop working.
- Obstacles: Line of sight between your remote control and the Fire Stick is not required. However, in the presence of a barrier, the range can be significantly reduced.
Here are some of the most common explanations for why there are so many options lurking behind the scenes.
Lucky for you, our solution will work today and your remote will be ready by the time this article is over.
How to fix a non-working Toshiba Fire TV Remote?
The Toshiba Fire TV remote does not work for several reasons. The most common cause is a broken TV.
In addition, the faulty button on the Toshiba Fire TV remote control could be stuck.
Before we go into more options, try resetting your Fire TV remote. There may be a temporary problem and with this simple reboot, you have an easy solution to fix this problem without too much trouble.
However, if the problem persists after restarting, the following solutions will help you. To resolve your Toshiba Fire TV remote not working issue, follow these troubleshooting steps:
- Turn the remote control off and on again with and without a battery
- Check the cables connected to and from the TV.
- Check for Battery Issues in Firestick Remote Control
- Reconnect the remote
- Make sure the IR sensor on the remote control is working
- Remove any obstructions that may interfere with the IR signals from the remote control.
- Remote control reprogramming
- Turning the TV on and off
- Pairing the Firestick remote with a TV for CEC-enabled settings
- Check your remote’s distance from the Fire TV Stick
- Check your Fire TV remote for damage
- Upgrade your TV
- Remote factory reset
- Contacting Support
Let’s discuss each solution one by one in detail:
Solution 1 – Turn off and on the remote control with and without battery
This solution benefits 50% to 60% of the individuals in the anticipated market problem.
- Just remove the back cover of the remote control and take out the batteries.
- Now hold down the power button on the remote for at least 1-2 minutes.
- After a full minute has passed, press all buttons on the remote several times. Replace batteries immediately. Repeat the test.
- To turn off the remaining power from the remote control, press the power button.
By holding the power button on the remote control, you save energy. When you remove the battery, there is some energy left in the capacitor in the remote’s circuit, and your remote won’t fully reset until you discharge that electricity.
Holding down the power button for a long time consumes some of the remaining power. This is a basic and important step that many people overlook.
You might think it’s weird, but pressing every button on the remote will make it work again.
If you have a problem with not holding the button on the remote, the button on the remote may also get stuck from time to time.
This is similar to pressing any keys on a keyboard; it stops responding to key presses.
There are several ways to attach a button to a remote. It fell through the seam between two couches, and some dirt got stuck under the rubber. Either way, this is a common problem that is easy to fix.
The primitive buttons can be accessed by pressing each button on the remote and tapping the back of the remote with your hand.
Hold the remote upside down and lightly tap the back of the remote to loosen dirt from the remote button easily. Don’t worry if the remote is cracked or broken; The remote control is pretty solid.
If none of these methods work, leave the battery in the remote control and press the power button for another 60 seconds. This simple reset will almost certainly restore your control.
Solution 2: Check cables to and from the TV
Cables are a lifeline connecting electrical devices. They must remain in perfect working order to transmit and receive the intended signal.
Make sure the wires are properly connected to the correct ports. If you are unsure about the connection, see the Toshiba Fire TV instructions.
Make any necessary adjustments if the HDMI cables work well, fit snugly, and don’t wobble at the ends connected to the connectors.
If you are using a third party cable, please make sure that the specifications match or are compatible with the requirements of Toshiba Fire TV Cube.
Third party cable accessories can even openly lie about their specifications in the package, so always buy your cables from a reputable and trusted reputable brand supplier.
Solution 3: Check for battery problems in the Firestick Remote
Improperly installed or low power remote control batteries can create problems with Firestick remotes. We all know how to install and replace batteries, but mistakes happen.
Also, batteries are a common cause. The new batteries may appear to be working as they were efficient a second ago, but there isn’t enough “juice”to keep going.
From time to time, hitting the remote control wakes up the batteries – not for long. Sounds familiar? I’m sure someone you know has tried this repair, or maybe it reminds you of something. However, this decision will not last long.
You will find yourself doing the same thing over and over, which can lead to unexpected battery drain or internal damage to the remote control.
Follow these steps:
- Remove the back cover of the remote control.
- Remove the batteries from the remote, paying special attention to how they were placed.
- Inspect the battery compartment for any signs of battery leakage.
- Check the direction markings on the Firestick remote to make sure it has not been inserted incorrectly.
- They are often changed/replaced by children or borrowed for another device and can easily be re-inserted in the wrong direction.
- Replace the batteries with new ones if they have been installed correctly. It is never recommended to mix batteries of different brands or types (possibility of leakage, explosion, etc.).
- Then close the remote cover properly.
The problem is most likely something else if the remote still does not work. Also, when using rechargeable batteries, try using alkaline batteries as they may not hold a charge properly.
Batteries wear out over time and continue to deteriorate until they no longer function properly. The best option is alkaline.
Solution 4 – Reconnect the remote
If your remote control does not work after a power cycle, your Toshiba Fire TV remote may not have been paired. The type of remote determines how you fix it.
- When you remove the battery cover on the advanced Toshiba Fire TV, you will see a couple of buttons on the back of the remote.
- To easily connect, press and hold this pairing button for at least 15-20 seconds.
- Hold down the Home button for at least 30-40 seconds while pointing the remote directly at the TV if your remote does not support this button.
- After 30-40 seconds, your remote will start flashing. If it doesn’t flash, try stopping and restarting the procedure until it does.
- When you notice that the remote control is flashing, wait at least 1 minute before using it and then use it. This will reconnect the remote to the TV via Bluetooth.
If that doesn’t work, try pressing and holding the Back, Left, and Menu buttons at the same time for 30 seconds, pointing straight at the TV. This will completely reset the Toshiba Fire TV remote control.
Solution 5 – Make sure the IR sensor of the remote control is working
Your Toshiba TV and remote control use infrared rays to communicate with each other. If this beam does not work evenly on your remote, your remote may also stop working.
Checking if the IR on your remote is working is quite simple, something you can easily do from your smartphone.
To check the IR on your mobile phone, follow these steps:
- First, you open the camera on your smartphone and look at the remote through the screen.
- Now you can press any button remotely.
- If your remote control is working, a red light will flash on the camera screen when you press each button on the remote control.
- If you don’t see any red lights, the remote control may be broken or the battery may be dead.
Solution 6: Remove any obstructions that might interfere with the IR signals from the remote control.
Interference between your remote and TV is another common problem.
Since your remote control emits an infrared beam and your TV has an IR sensor, they should be able to send and receive this beam without interference.
Obstacles include walls, other electrical signals such as Bluetooth, and bulky items such as furniture or speakers.
If you notice a connection between the Toshiba Fire TV remote and your TV, try moving or pointing the remote directly at the TV’s sensor.
Solution 7: Reprogramming the remote control
Poor programming can potentially cause your remote to stop working. For example, after resetting your remote, you can unplug it from your Fire TV flash drive and reprogram the remote on the receiver without having to press the buttons in a specific order.
There are two ways to program the remote control, namely:
1. Reprogramming with the Home button:
To reset your remote by pressing the Home button, follow these steps:
- First, get as close as possible to the Toshiba Fire TV and press the Home button on the remote control.
- The directional controller should be pointed at the TV and the home button should be held for 30 to 40 seconds.
- Check your TV for a pop-up message showing you the last 5 seconds by holding down the Home button.
The remote control now needs to be set up and the power button will turn off your Toshiba TV. If your programming doesn’t work, see how we can program it with play/pause.
To program the remote using the play/pause button, follow these steps:
- To get started, walk up to the TV and point the remote directly at the LED.
- Hold down the play/pause button for at least 1-2 minutes or until the TV starts to flicker.
- You must accept the confirmation message that is displayed.
- After all this, press the power button on the remote control and if it turns off successfully, our programming is successful.
Solution 8: Turn the TV on and off
If you followed the instructions above and the problem persists, the main problem may be with the TV and not with the remote control.
To turn on the Toshiba Fire TV, follow these steps:
- First, turn off the TV and unplug it from the main power socket in the wall.
- Wait at least 5-10 minutes.
- Now be patient and all the while hold down the power button on the TV for at least 1 minute.
- Make sure you hold the power button on the TV and not on the remote.
- This operation also drains some of the TV’s remaining power, allowing it to perform a soft reset. It’s not the same as just turning the remote on and off!
- After 2 minutes, reconnect your TV and try again using the Toshiba Fire TV remote control.
Solution 9: Pairing the Firestick remote with your TV for CEC-enabled settings
When using CEC-enabled settings and TVs, unpaired remotes with the Firestick will not activate your TV.
However, remote controls with infrared (IR) technology can work with your TV while within line of sight if you do not control your TV using the CEC settings.
Re-pairing often resolves CEC performance issues. You’ll also need a CEC-enabled TV and a Wi-Fi network to make things work.
Wi-Fi is required for the remote because the Fire TV Stick or Cube communicates with the remote via Wi-Fi Direct.
When you use CEC, you are signaling the remote to the Firestick by sending a command signal to the TV via a CEC-enabled HDMI connection.
The first generation of remotes used Bluetooth, while the second generation later used Wi-Fi Direct.
No programming procedures are required to make the remote control work on the TV, unlike universal/multi-device remotes. Here’s how to do it:
- Turn on your TV and make sure the Firestick is turned on.
- Go to your TV settings (this varies by brand and model), then find the CEC options and allow CEC to work. This step allows the Firestick to turn the TV on and off.
- Make sure the power button on the Firestick remote now turns the TV on and off. Done if it works. Go to step 4 if the remote does not turn the TV on or off.
- Turn on the TV manually or with the remote control, then check if the Firestick remote works. If this fails, go to step 5.
- If neither the remote nor the flash drive works, press and hold the “Back”and “Home”buttons for “10 seconds”. Firestick is now cleared/disabled.
- Pair the remote again by pressing the Home button for 10 seconds, then test it on the TV. Repeat the procedure as many times as necessary.
If pairing doesn’t work, your remote control may need to be reset. Each model has its own set of reset commands. On Amazon, you can learn how to reset your Firestick remote.
Solution 10 – Check the distance of your remote control from the Fire TV Stick
Bluetooth, not infrared, is used by second generation Firesticks and above. The theoretical range is about 30 feet, although the “real”range is usually much shorter.
If you have a large living room or are trying to use the remote from another room, Wi-Fi/CEC may be required instead of Bluetooth.
To see if the problem is distance, bring the remote closer to the Firestick and make sure there are no obstacles between them.
If the remote only works when you’re close enough to the TV, consider repositioning the device or replacing the batteries with a Firestick extension adapter (usually included).
Re-pairing the Fire TV Stick remote, like when it didn’t work with the TV, usually gets it working with the Firestick again.
- To break the pair and clear it, press and hold the back and home buttons on the remote for “10 seconds”.
- Now press the home button to reconnect the remote within 10-12 seconds.
- The remote must be compatible with your Fire TV Stick or Fire Cube.
- If this fails, check the CEC settings. Go to the “Hardware Control”settings on the Firestick to make sure CEC is enabled.
Solution 11 – Check your Fire TV remote for damage
Your remote may stop working due to external or internal damage. Sometimes the remote control can fail due to water damage or faulty components.
Solution 12 – Update your TV
Amazon and Toshiba regularly monitor user reports and, where possible, attempt to provide software updates to address any issues you or others may be experiencing.
As a result, it is extremely important to have the latest software updates for your Toshiba Fire TV from Amazon at all times.
Keeping your device up to date can also resolve app issues on Toshiba Fire TV and sound issues on Toshiba Fire TV.
Of course, you must boot into the Toshiba Fire TV at least once for this to work. By following the methods above, you should have booted at least once.
- Just follow these instructions to check and update your Toshiba Fire TV:
- Go to the settings option.
- Select Device and Software.
- Select About.
- Select the software version.
- Check for system updates to choose from.
- If any updates appear, click Install.
Solution 13 – Factory reset the remote control
Another option to solve the Toshiba Fire TV remote not working problem is to reset the remote to factory settings, which will delete all the settings saved by your remote.
You can try to restore factory settings by holding down the DPAD-left, back and menu keys for 10 seconds.
Follow these simple steps:
- First, press and hold the Home button, then triple-tap the menu button.
- Now release the Home button.
- Press the menu button at least nine times.
- Remove the batteries from the remote.
- Wait 60 seconds after turning off your Fire TV.
- Replace the battery in the remote control and connect your Fire TV.
- Hold down the Home button for at least 60 seconds after viewing the Home screen.
- Please wait 60 seconds for the setup to complete.
Solution 14: Contacting support
If you have not been able to resolve the issue so far, you should call customer support. A support agent will look into your issue.
Conclusion
Toshiba is a renowned hardware manufacturer and combined with the excellent software provided by Amazon with their Fire TV OS, it is destined to be an amazing product.
The combination was also flawless and most people were delighted with the product, especially considering the price range.
However, with the low price comes some fixable annoyances, and the Toshiba Fire TV won’t turn on is one such problem.
Minuses aside, this is an amazing device with a plethora of features that no one would have thought would be available in this price range just a few years ago.
FAQ
Why is my Fire TV not responding to the remote?
A dead battery is the main reason why your fire tv remote control is not working. Incorrectly installed batteries, low battery levels, and other factors may cause the remote control to stop working. It will not work if your remote is not connected to your fire stick.
How do I reset my Fire TV Remote?
To restart your Fire TV, turn it on with your remote control and hold the Back and Right buttons for at least 20 seconds. Finally, when the pop-up message appears, click Reset. It will take a while for the Fire TV flash drive to restart.
Why is my TV not responding to my remote?
Disinfect the remote control terminals. The battery connectors on the remote control may be dirty. Remove the batteries and use a cotton swab or soft cloth to clean the remote control terminals with a small amount of alcohol before replacing the batteries in the remote control. Replace batteries with new ones.