TCL TV offers an excellent viewing experience in the sense that it offers fantastic sound and picture quality.
So you know you have a good choice if you own a TCL TV.
However, as with other TVs, TCL TV can experience problems from time to time. One of the problems that can occur with this TV is the black screen of TCL TV.
There are many reasons why your TCL TV may display a black screen (we will discuss this later). Fortunately, there are many ways to solve this problem.
One solution to TCL TV black screen problem is to reset TCL TV; Details of the steps are provided later in this article. But first, let’s discuss the main reasons for the same.
Possible Causes of TCL TV Black Screen
Identifying the cause of the black screen is the first step to solving it. In addition, it may be a symbol of a more serious underlying problem.
- One possible cause is a defective or loose HDMI cable used to carry the TV output signal from the input box.
- Most TVs use a backlight to illuminate the TV screen and one of the reasons could be that the TV backlight is malfunctioning.
- Other possibilities are due to a software-related bug in the TCL TV or the device used with the TV.
But you don’t have to worry; this guide will help you troubleshoot any errors you may have with your TV.
It’s easier than it looks. It would be better if you use the mechanical wheel button on the TCL TV remote control.
This will bring up the options on top each time.
This way, even if you don’t click on the menu and accidentally open something else, you can still go back to the Settings menu and open the appropriate options.
To follow some of the instructions below, you need to do the following.
- Open TCL settings.
- Find the TCL user manual.
- Check the image of each clue in the menu to find the correct one.
For example, when resetting your TV to factory settings, open this guide and try navigating the menus blindly.
Use the arrow keys and the OK button to select and complete troubleshooting steps.
Let’s discuss how to solve the TCL TV black screen problem without problems.
TCL TV Black Screen Problem – Try These 16 Fixes
These are the best proven fixes that you can bypass to fix TCL TV black screen issue.
- Check your TCL TV remote for problems
- Check LED status
- Change picture mode settings
- Turn your TV and remote control off and on again
- Turn your TV off and on again using an alternative method
- Restart your TV with the remote control
- Check cable connections
- Update your TV’s firmware
- Quick Launch Setting
- Factory reset your TCL TV
- Turn off all devices
- Equipment replacement time
- Disable power saving mode
- Turn off sleep timer
- The channel may not be available
- Contact TCL TV Support
Each of these is discussed in detail below.
1. Check your TCL TV remote for problems
You cannot turn on your TCL TV without a working remote control. In this case, you will not receive images on the TV.
Follow the steps below to get the TV picture back.
- Turn your remote off and on again
- Remove the batteries from the Roku remote.
- Leave them for a few minutes.
- Replace them.
- Check if you can turn on the TV or not now.
- Battery replacement
If the batteries in the TCL TV remote control are low, you will see a black screen on the TV and you will not be able to turn on the TV and you will not hear any sound on the TV.
Replace the old batteries in the remote control with new ones and try turning on the TV.
2. Check the status of the LED indicators.
You need to check if the status light under TCL Roku TV is on or not. If the TCL TV indicator is off, the TV is not receiving power.
If this happens, your TV will not display images or play sound.
To fix this problem, you need to unplug your TV from the outlet and then plug it back into the outlet. Now check if the TCL TV is receiving power or not.
If it still doesn’t get control, you’ll need to plug your TV into a different outlet. Now check if the TV is working. If this was a problem, the TV would work and you wouldn’t get the old black screen on a TCL TV.
3. Change picture mode settings
Some owners of TCL TVs have managed to solve the TCL TV black screen issue by changing the TV’s picture mode settings.
You can do the same by following these steps.
- On your Roku remote, press the Start button and select Picture Mode.
- Change the picture mode to Cinema.
Now check if the problem with your TV is fixed or not.
4. Turn your TV and remote control off and on again.
The first thing to do in case of any troubleshooting guide is to restart your computer. This is a type of restart called Power Cycle.
As you might guess, turning off the power means unplugging the device, leaving it for a few minutes, and then turning it back on.
Turning the power off will take care of any issues that may have arisen from any change you made accidentally or intentionally, or any change made automatically to stop the TV from working.
Follow the steps below to turn your TV on and off again.
- Turn off the TV and wait until all status lights on the TV turn off.
- Unplug the TV from the outlet and leave it for a few minutes.
- Reconnect your TV, start it up and check if it works.
To turn the remote control on and off, follow the steps below.
- Remove the batteries from the remote control and wait a few minutes.
- Wait a few minutes.
- Put the batteries back in and check.
To check if the problem is fixed or not, you should follow the same steps on your TV and remote control that you did before the TCL TV black screen issue occurred.
You can use the TV and see if the black screen reappears.
5. Turn the TV off and on again using an alternative method.
If the above method does not work, then you need to follow the steps given below.
First take a paperclip or something similar. Then:
- Turn off the TV and unplug it from the socket.
- Find the Reset button on the side of the TV, which looks like a small hole that only a paperclip can fit through.
- Press and hold the reset button for a few seconds.
- Turn on the TV again.
To make sure the black screen is fixed, do what you were doing when the black screen appeared.
6. Reboot the TV using the remote control.
If you are experiencing TCL TV black screen error, this reset method will help you. This method has been helpful for many users in the past when they were trying to fix the black screen error.
Below are the buttons you need to press on the remote control to reset the TV.
- Press “Home”five times
- Click up once
- Double tap rewind
- Double tap “Fast Forward”
Now wait for the reset process to complete, which will take a few minutes. Now check your TV screen for black screen error. It shouldn’t show up anymore.
7. Check cable connections
The first thing to do when the TV is not working is to make sure all cables are connected properly and are transmitting properly.
So sit down and make sure every cable is tightly connected.
If any connections are loose or damaged, replace the HDMI cable as soon as possible.
If you happen to see black screens, make sure all wires are secure.
You may even have come across the other extreme of this question; there is no signal. You should try pressing the TV’s input button a few times to find a working port.
If the HDMI cable you are using is old, replace it. Please note that HDMI cable has a lifespan of 5-6 years.
If you’re still using the HDMI cable that originally came with the TV, before buying anything extra, try swapping the wires and see if that fixes the problem.
If you’re still experiencing the problem, or if your TV is old without an HDMI port, you can try finding a Belkin Ultra HD HDMI cable to help run the cable through the wall to a new location.
8. Update your TV’s firmware
Software updates are critical for TVs, especially when the updates come directly from the Smart TV company that made the TV.
So now instead of an update from Roku or Chromecast, it comes directly from TCL.
TCL TV has a built-in apps section, so you can go to Settings and find updates in the TV’s built-in apps section.
As with any other Android device, the update takes a few minutes and is very easy to get.
The TV software is updated daily. Broadcasters release software updates as quickly as they add new apps to the App Store.
To keep your TV running at peak performance, you should update it as soon as a new update is available.
Updates mainly contain bug fixes and improvements for existing software.
This is how you can regularly check for software updates on your TV and install them.
- Press the Home button on the remote control and go to Settings.
- In Settings, open Advanced Settings.
- In the device settings, select “About”and go to the “System Update”section.
- Select Network Update from the list that appears.
- The TV will now search for available software updates.
If any TCL TV firmware updates are available, the TV will automatically install and apply them. Click OK to confirm once the process is complete.
9. Quick launch setting
Some problems experienced by TCL TV users can be solved with the Fast Start feature. They are persistent and widespread; however, you need to enable or disable the fast launch feature.
It also fixes TCL TV black screen and distorted images.
Follow the simple steps below to give it a try.
The Fast Start feature is designed to quickly start the TV after it is turned on, so you don’t have to wait for the TV to boot up.
When you enable this feature, it saves power, reduces the time it takes to boot up your TV, and allows you to stream faster.
Depending on the model of your TV, you can find it in different places. Sometimes it will be in Settings > System > Power Saving.
In other models, it is called Instant Mode or Faster Startup.
To turn this on, press the Home button on your TV remote, go to Settings and then System. From there, select “Quick Launch TV”and turn on the toggle.
To enable or disable the “Quick Launch”option in Android TCL TV, please follow the steps below.
- Open the settings panel.
- Select the Power option.
- Find Instant On.
- You can either enable it or disable it.
Unplug the TV from the mains and plug it back in. You can try resetting your TV to factory settings if the issues persist.
10. Factory Reset Your TCL TV
Although a factory reset can solve many problems that you may have with your TV, it is not recommended as a first step.
This is because while this may solve the problem you are currently experiencing, it can also cause additional problems.
A factory reset is usually recommended as the last step because it will erase all data from the TV and you will need to reset all settings again, even connect to a Wi-Fi network.
You can follow the steps below to factory reset your TV.
- Find “Settings”in the main menu.
- Find the Advanced system submenu and open it.
- Go to the factory reset option.
- To proceed with the factory reset, select factory reset and proceed.
After that, the TV will temporarily turn off and restart. The factory reset is complete when the Roku logo is displayed.
To factory reset TCL Android TVs, please follow the steps below.
- Go to settings.
- Find additional settings.
- Select Device Preference.
- Select Reset.
- Select Erase All.
- Enter a 4-digit code, the default code is 0000.
11. Turn off all devices
Try unplugging the TV from the wall outlet and then unplugging any devices currently connected to the TV, console, soundbar, etc.
With only one video input connected (HDMI, AVI, game console, etc.), plug in your TV and turn it on again.
If the problem persists, restart the TV by pressing the power button on the remote control and then turning it back on.
You will have to take more serious action if the problem still exists.
12. Equipment replacement time
This TCL TV constant black screen may be due to a malfunctioning Roku TV component. In other words, there may be a hardware problem.
Whether or not you can repair it yourself, it will cost you money.
The component that can cause video displays to malfunction is power mode. It powers complex electronics. If this is the reason for the shutdown, you need to replace the power supply board.
You can repair it yourself; you need to buy a power supply board specially designed for TCL Roku TV.
Depending on the seller and the TV, they can be easily found on the market, but at different prices.
- Unscrew the lower back panel of the TV.
- When you see the internal monitor, try to find the power supply board on the right side of the device.
- Carefully remove it from the block body by unscrewing all connecting wires and cables.
- Place the new power supply board and remove the old one, screw it on, reconnect the TV components and put the TV back. Turn on the TV.
A malfunction may also occur in the LED backlight system of the TV. Replacing them is much more invasive and difficult, and doing it yourself is not recommended.
You should contact technical support if your TV backlight or other LED component needs to be replaced.
A TV repair technician will charge $100 to $200 to replace the backlight.
You can also contact TCL support for help and repair.
Remember that hardware failures can also be caused by overload and overheating. Be aware of TV usage and picture settings, especially backlighting.
13. Disable power saving mode
Without compromising picture quality or unique sound, you can turn on TCL TV ‘s power saving mode to save power.
It is also known as power saving mode, power saving or power consumption.
Usually the setting for this is in the menu.
When using this mode, the TV will turn off for a few seconds and there will be no operation or sound output.
When using a source device, the sound may remain on when the TV is turned off. For example, this can happen when you are using a PC or console and the TV is connected to a monitor screen.
It’s the same as phones. To avoid this issue, you need to disable this setting.
14. Disable sleep timer
Like the power saving mode, the sleep timer will help you save power on your TV.
Since this is the age of energy conservation and sustainable energy, more people leave it on than off.
Sleep mode occurs because there is no display during TV audio playback to save power.
Depending on your TV, you’ll need to go into settings and disable this feature, as this could be the cause of the blank screen issue.
If you still need this feature enabled, be sure to set the time after which you know you won’t be using the TV, such as 3 or 6 o’clock.
15. The channel may not be available
Usually when you have this problem it is related to the channel you are watching.
The channel or source may be disabled causing this issue to occur, even if it happens very rarely, but worth looking into nonetheless.
Go to other channels to see if you see anything. Scroll to the next track and see if you see any images.
If something is displayed on the screen, you need to wait for the TV channel to fix it. In the meantime, you can look at something else.
When TV channels have broadcast problems, they won’t let you know. You can check their website, but there is no other way.
16. Contact TCL TV support
It might be time to contact TCL TV support if nothing works.
Tell them all about the problem you’re having and what you’ve tried so far.
This will save you a lot of time troubleshooting your TV; they may also communicate a solution that is not yet known.
Conclusion
Here you go. So the TV display may not work and all you get is a black TCL TV screen.
Please read this article to understand the various causes and how to fix them.
FAQ
How to fix TCL TV with black screen?
As mentioned in the articles above, there are many ways to fix TCL TV black screen. For example, check cables, reboot TV/remote control, check for firmware updates, etc.
What happens when your TCL TV goes black?
You will hear sound from the TCL TV but see nothing on the screen; the screen will be black.
How to reset TCL TV with black screen?
Follow the steps below to do so. Go to the “Settings”section of your TV. Look for the “Advanced”option in the submenu. Click “Reset to factory settings”and proceed with the factory reset.