Snapstreak is a big deal among Snapchat users. This shows that they bond with someone every day for that number of days. That’s why the loss of Snapstreak feels like a loss. If you’re wondering how to get your Snapchat streak back after losing it, this article has all three methods you can use to get it back.
What is Snapchat Streak (Snapstreak)?
Snapstreak, a feature of Snapchat, starts when two people send snaps to each other for three days in a row. Once launched, you must submit at least one snapshot every 24 hours to keep the streak going.
You can easily see the streak with someone by going into the chats and next to the friend’s name there will be a fire icon with a number that shows the number of days you take pictures with each other. For example, 495 🔥 would mean you’ve been taking pictures for 495 days.
Snapstreak only works when both users send a Snap every day. Moreover, snaps are considered valid for bands, while chats are not. You can chat, but for the streak to continue, both of you must send at least one snap to each other within 24 hours.
If you are in a group that also has your Snapstreak friend added, sending a Snap to group chats will not count towards the Snapstreak you have with your friend. You need to send a Snap to your friend individually to keep your Snapchat streak.
What is the meaning of Snapstreak Emojis?
If you have a regular Snapchat streak with someone, the only two emoji you need to keep track of are the flame emoji 🔥 and the hourglass emoji ⌛️.
A fire emoji next to your friend’s name in a chat means you’re in a relationship with them. This corresponds to the number of days you bond with each other.
However, an important emoji you should look out for when on Snapstreak is the hourglass icon because it means you haven’t sent any video snaps to date (or you haven’t received a snap yet) and if you haven’t do this in four hours, your Snapstreak will end.
If you see it next to your friend’s username, send the snap immediately and send a text message to have them send it to you to save the streak. Use filters, lenses and stickers to make your shots fun and interesting.
Moreover, the emoji next to your friends’ names suggests that they are your best friends and you send them a lot of snaps and text messages. This is a friendship indicator and is not related to Snapstreaks. But an interesting fact is that if you are in a lane with a friend, you will also have a smiley face emoji.
Reasons for losing your series of shots
- You or your friend didn’t send a picture within 24 hours
- Connectivity Issues
- Mobile or hardware issues
- Snapchat App Errors
1. You or your friend didn’t send a picture within 24 hours
This is the obvious reason for the loss. You and your friend must send a Snap every 24 hours to keep the streak.
2. Connection problems
If one of you was unable to connect to the internet or had poor internet connection reception, the sent Snap may not be delivered, resulting in the loss of the streak.
3. Mobile or hardware issues
Unfortunately, your phone or your friend’s phone was damaged and you were unable to continue your streak.
4. Snapchat App Errors
When both of you send a Snap within 24 hours but the bar disappears, the Snapchat app may be to blame. This is the most annoying reason for losing Snapstreak.
How do I get my Snapchat streak back?
- Conditions for restoring your Snapchat streak result
- Get Snapchat Streak Back from Snapchat App with iPhone and Android Devices
- Recover your lost Snapchat streak from Snapchat support with your mobile phone or PC
1. Conditions for restoring your Snapchat streak result
If you or a friend forgot to send a Snap to save the streak, no one can help you, and Snapchat support can’t do anything either. You can still file an appeal using the method described in the next section, but it’s not hard to get it back. In this case, the only thing you can do is start over and make it a habit to send snaps every day.
Snapchat restores your Snapstreak if it is due to a real problem or a problem with the Snapchat app itself. Even so, you can’t often turn to Snapstreak restores, as it’s common knowledge that the company can only restore your streak once.
Also, if you’ve lost multiple Snapchat streaks, it’s best to only use one of the streaks to have a better chance of getting approved. You can choose your longest streak or streak with someone close to you.
2. Get back Snapchat Streak from Snapchat app with iPhone and Android devices.
You can try your luck by sending a request to Snapchat right from the app. Go to the support section to apply for a Snapchat stripe restoration. Follow these steps:
- Open Snapchat and tap your Bitmoji in the top left corner of the screen.
- Tap the settings gear icon in the top right corner.
- Swipe to find the Support section and select I need help.
- The support page will open. Select Snapstreaks.
- The next page will explain various things about Snapstreaks. Read them carefully, maybe they will solve your problem. If not, tap let us know.
- Select “I lost my Snapstreak”from the list.
- A contact form will appear below the option. Fill it out with the correct information.
- When filling out the form, select “No”to the question “Have you seen the ⌛️?”if you haven’t seen.
- Click the “Submit”button when you’re done.
- Wait 24 hours to see if Snapchat restores your Snapstreak.
Also, ask your friend to follow the same steps and report a problem with Snapstreak.
3. Retrieve your lost Snapchat streak from Snapchat support using your mobile phone or PC.
For those who can’t access their Snapchat app, you don’t have to wait as you can report a problem by going to the Snapchat support page using a web browser. You can do this from your smartphone or computer.
- Open a web browser and go to the Snapchat support page.
- Select “I lost my Snapstreak”.
- After selecting an option, a contact form will appear below it. Fill it out.
- One of the questions on the form will be “Have you seen the ⌛️?”icon. If you don’t see an hourglass, select No.
- Click the “Submit”button when filling out the form.
- If the request is approved, you will see your Snapstreak returned. If he didn’t come back, then you have to move on.
- To strengthen your argument, ask your friend to follow the same process to report a problem.
How not to lose your Snapchat series?
Whether you got your Snapchat streak back or you had to start over, keep the tips below in mind to prevent losing Snapstreak again.
- Send snapshots every 24 hours
- Chats, audio calls and video calls do not count
- Meaning 24 hours
- Snaps that don’t count
- Warning icon (hourglass emoji)
- Set a reminder on your phone
1. Send snapshots every 24 hours
Your Snapstreak will continue if you and your friend send each other a Snap every 24 hours.
2. Chats, audio calls and video calls do not count
A common misconception among new Snapchat users is that their streak will remain active if they communicate with each other via text, audio, or video calls.
To be a pro at storing Snapstreaks, you need to know that streaks are saved when exchanging Snaps daily. Apart from Snaps, you can chat or call each other as much as you like, but it won’t count towards your Snapstreak savings.
3. Value 24 hours
Many Snapchat users confuse the 24-hour time period with midnight to midnight. The correct measure of 24 hours is when your yesterday’s streak was completed.
So, if you sent a snap to your friend at 9:00 pm yesterday to meet that day’s streak requirements, your 24 hours for the next streak starts from there, and you need to send and receive the snap by 9:00 pm. the next day.
4. Snaps that don’t count
All snaps do not count towards Snapstreak. If you send a Snap from Memories or Snapchat Spectacles, they won’t count towards your Snap for that day. Both of you need to record a new shot and send it to save your series. In addition, pictures sent to groups are also not counted.
5. Warning Icon (Hourglass Smiley)
If you forgot to send a snap or your friend didn’t respond with a snap, you’ll both see the hourglass emoji ⌛️ in chat when you have only four hours left before your burst expires. This will remind you to send Snap to each other or you will lose the streak.
6. Set a reminder on your phone
If you want to save a picture with a friend and don’t want to lose it, set a reminder on your phone. Choose a time when you are mostly not busy.
Conclusion
You can get your Snapchat streak back if you contact Snapchat support in time and clearly explain the situation. Also, remember the above tips to prevent Snapstreak loss.