In most cases, users often complain about the problem of not being able to download a later version of a video.
Moreover, most iPhone users face this problem. An error occurred while loading the higher quality version of this video.
This problem is mostly observed in various videos, whether they are short or long. For the same reason, you won’t be able to view the video either. There can be several reasons for such problems.
Why does it show the video cannot be loaded error?
There could be several reasons why you are experiencing this particular problem. Sometimes due to limited space in your storage or iCloud, you can’t upload videos.
However, in other cases, it could either just be a bug in the device or in the video itself.
In other cases, it may also be due to an unstable network connection that prevents you from downloading the highest quality version of the video. However, here are some ways to fix this problem.
How to fix There was an error loading the higher quality version of this video
- Check your phone’s memory
- Reboot your phone
- Update your phone
- Check network settings
- Disable traffic saver
- Turn your iCloud photos on and off
- Disable Video Favorites
1. Check your phone’s memory
If you receive an error message that occurred when you tried to download a later version of a video, there is a high possibility that this is due to insufficient memory on your device. Whether you’re using your iPhone or iPad, here are a few ways to check it out.
- Go to settings and click General
- Select your iPhone or iPad storage.
Once you go to this page, you will be able to see how much storage space you have. In addition, you can free up space by deleting your files or multiple backups, which usually take up more space.
2. Reboot your phone
Some issues can be resolved by restarting your iPhone as certain glitches can also be one of the reasons why you are experiencing this problem. Plus, it’s one of the easiest ways to fix a few problems with your phone.
You have to long press the volume and power buttons on the side of the phone until you see the “Slide to power off”option. You can turn it off by sliding to the right and waiting for a few minutes. Then, when the power is on, press and hold the power button.
3. Update your phone
Updating the software to resolve this issue can help you as new updates fix malware and connection security issues. As a result, updating your iPhone is an important part of cybersecurity protection.
In addition, it also fixes all the bugs and crashes that your current software may have. You can try downloading the video again after updating the device. However, if your device is already up to date, you can use other methods.
4. Check network settings
You can also quickly check your network settings and make sure you’re connected to the internet. You can go to “Settings”and check if your device is connected to Wi-Fi or mobile data.
In most cases, when you are unable to download a high quality video, it may be due to an unstable network connection.
5. Disable data saving
You can also disable low data mode as it may impose certain network restrictions.
Therefore, you can turn off data savers on both Wi-Fi and cellular. Toggle low data mode to turn it off in settings.
6. Turn your iCloud photos on and off.
Turn your iCloud photos on and off so you can upload your photos or videos in higher resolution. To do this, you will need to find Photos in Settings and click “Turn off iCloud Photos”.
After that, you can also upload videos and photos to confirm the same. Wait a couple of seconds and then turn it back on.
7. Disable Video Favorites
Another easy way to fix your iPhone not being able to download a video is to save it to your favorites and then delete it. You can turn it on and then turn it off again after a few seconds.
This will save your video in Favorite Video and then delete it. Go to your gallery and check if you can play the video without errors.
Conclusion
Usually, when you try to play higher quality videos on iOS, you don’t run into any problems. However, when you try to play a video from a photo app, you may encounter an error message.
You may not be able to reproduce the higher quality version of this photo. When you encounter this issue, you can optimize your iPhone storage or go through the software update process to fix the issue.
However, checking the Wi-Fi connection and cloud servers can help you fix the problem and download high-quality photos and videos.