Uber Eats is starting to show users which data delivery they have access to. Striving for transparency and tangible calm.
The next time you order food through Uber Eats, you will be able to see information about yourself available to the courier every step of the way. Dubbed “View as a Driver”, this feature replicates the similar “View as Driver”feature that Uber added to its app in 2020. Starting today, Uber Eats users in the US and Canada can access information on the recent orders page and in the privacy center (in the privacy menu on the account tab).
Uber Eats starts showing users what data they have access to
The person responsible for the delivery will only be entitled to the approximate location of the delivery until the order is accepted. Then they will have access to your name, the initial of your last name and the exact address of the specified delivery. Uber also provides them with your shipping instructions and other comments. Once the order is completed, the delivery person will only have access to the shared location in their app.
In addition, this feature will also tell you which details the couriers cannot see, such as your phone number, billing information, or account. If you order things like booze or weed through Uber Eats (in states where it’s legal, of course), you’ll need to prove you’re of legal age by sharing a photo of your ID. According to Uber, couriers won’t be able to see your identification details.
Pursuing Transparency and Perceived Peace of Mind
The idea is to give users more peace of mind and transparency, Zach Singleton, Uber’s chief privacy and equality officer, explained to The Verge. According to Zach Singleton, the “View as Driver”feature has been very well received by users. He noted that Uber receives thousands of reviews from users who are concerned about the amount of personal data that their drivers and couriers can see, or simply those who would like to get more. details on the topic.
Safety is a very important issue for many Uber and Uber Eats users. Zach Singleton added that women are “53% more likely to worry about delivering data to people when something inconvenient happens.”
Did you know that we limit what your courier sees about you when taking your Uber Eats order? We have launched a new product so you can see what is being passed to the courier when you place an order in the app. US and Canada only. Link in bio to find out more. pic.twitter.com/RgQ5BXATfQ
— Uber Eats (@UberEats) January 26, 2023