The “Security Policy prohibits the use of the camera” error has been common among Samsung users in the past few days. This bug prevents Samsung device users from using the camera on their devices. Users reported this error on their devices after updating the OS of Samsung devices to the latest version. So, what is the cause of the problem and what can be done to fix it?
Common causes of this issue are corrupt camera app cache, third party app, wrong settings, erroneous updates, outdated OS, etc.
Fixed: Security policy restricts camera usage on Samsung
Nothing to worry about; This article will list all the troubleshooting steps to help you fix “The security policy does not allow the use of the camera”on Samsung.
Reboot your device
Errors can cause such problems; Restarting your device will most likely resolve the issue and save you from having to follow the other steps in this article. We suggest that you remove the SD card and SIM card from your device and restart it. To do this, follow the steps given below:
- Press and hold the Power button on your Samsung device, then tap Power off .
- Tap Power Off again to turn off the device.
- Now remove the SIM card and memory card from the Samsung device.
- Connect your phone to the charger and fully charge it.
- Once the battery reaches 100%, press and hold the Power button to turn on your phone.
Clear camera app cache
If you are getting the “Security Policy prohibits the use of the camera” error message on your Samsung device, you can try clearing the cache of the camera app. Following are the steps for this:
- Press and hold the Camera app icon , and then tap App Info .
- On the App Info screen, tap Storage .
- Now tap Clear Cache to clear the cache of the camera app.
- See if the problem is fixed or not. If the issue persists, tap Clear Data to clear the Camera app data.
Update your device
Pending updates can also be the cause of the same issue. Install any update available for your device that should fix the issue. The steps for this are mentioned below:
- Click on the Settings app icon on your phone.
- Scroll down in settings and click on Software Update .
- Now click “Download and Install”; your device will check for updates .
- Install any available update and restart your phone.
Disable the disable sensors feature
If the “Security policy prohibits the use of the camera”on your Samsung phone, you can try disabling the disable sensors feature. Following are the steps for this:
- Open “Settings” on your Samsung device.
- At the bottom of the settings, click on the “About phone”option .
- Here, click on Software Information .
- Click on the build number 6-7 times a few times.
- You will need to enter your device’s passcode/PIN to continue.
- A notification will appear on the screen stating that “Developer mode is enabled”.
- Return to the settings menu . Here you will see developer options ; click on it.
- Now click on the “Quick Settings Developer Tiles”option .
- Here, turn off the switch to disable sensors (if enabled).
Reset camera settings
Your device may not be able to access the camera if the settings are not properly configured, and you may encounter a “Security policy preventing the use of the camera”on your Samsung phone. Resetting the camera settings should help resolve the issue.
- Tap the Camera app icon , then tap the Settings icon in the top left corner.
- Scroll down the camera settings page and click Reset Settings .
- Click Reset to confirm resetting the camera settings.
Disable device admin apps
In many cases, device administration apps can also cause issues with the camera. You have to manually check which device administrator apps are causing the problem and disable them. To do this, follow the steps given below:
- Go to your phone’s settings .
- Click on the “Security and Privacy”option .
- Scroll down the page and click “Other security settings”.
- Here, click Device Administration Applications .
- Here you will see all applications for administering the device. You must disable each application individually and check which one is causing the problem.
- Once you find the app causing the problem, permanently disable it.
Boot Samsung in Safe Mode
Third party apps can also cause this issue on your Samsung device. You can boot your Samsung device in safe mode and determine which apps might be causing the problem.
- Press and hold the Power button , then tap the Power off option .
- Now press and hold the Turn off option .
- Tap Safe Mode to restart your phone in safe mode.
- Once you’re in Safe Mode, see if you’re running into a problem.
- If the problem still occurs, the problem may be caused by something else. If the problem does not occur, some third-party application is causing the problem.
- Reboot your phone normally, uninstall each app individually and check if the issue is resolved. As soon as you find an app causing it to permanently uninstall and re-install all other apps you have uninstalled.
Reset your phone
The problem should be fixed by following the steps above. However, if you are still stuck with “The security policy prohibits the use of the camera” on Samsung, then resetting your device is the only option left. You can do this by following the steps given below:
- Open the app drawer on your phone and tap the Settings app icon .
- Here, click on the “General Management” option .
- In the General Management menu , click Reset .
- Now click on the “Factory Data Reset”option .
- Scroll down to the bottom of the screen and then tap Reset .
- Enter your device PIN/password to continue. Your phone will start to reboot.
- Wait for the process to complete and then set up your device. You should no longer face the problem.
Conclusion:
We hope you find a solution to the “Security Policy does not allow camera”error on your Samsung device in this article. The issue should no longer occur if all of the above steps are followed correctly. If the problem persists, contact Samsung Support or visit a Samsung Service Center to diagnose your phone.