Windows 11 has various touchpad gestures to make it easier to navigate Windows on their laptop. One such touchpad gesture is two-finger scrolling, which allows you to scroll through a page by swiping up and down with two fingers on the touchpad. If you’re using a Windows 11 laptop, you don’t want to end up in a situation where two-finger scrolling doesn’t work. Many users have reported that two-finger scrolling does not work on their Windows 11 laptops, and if you are facing the same issue, you are not alone.
This issue can occur for both software and hardware related reasons. Common causes for this issue are touchpad incompatibility with the latest drivers, outdated/corrupted drivers, incorrectly configured touchpad settings, and a faulty touchpad. You are in the right place if you are looking for ways to solve this problem.
Fix two-finger scroll not working issue in Windows 11
In this article, we will discuss how you can fix two-finger scroll not working issue in Windows 11.
Basic Troubleshooting Steps
There are a few basic troubleshooting steps you can try to resolve. If these basic steps solve the problem, you’ll save yourself the hassle of going further.
- This issue may occur due to temporary errors on your system. You can restart your computer to fix such temporary errors on your system.
- This issue may occur if a mouse is connected to the computer. Disconnect the mouse from the PC and see if the problem is fixed.
- If you encounter this issue with a specific application, close it and the issue should no longer occur.
- Make sure the touchpad is not dirty. If there is dirt on the touch panel, wipe it with a cloth. If you have cleaning fluid, spray it on the touchpad and wipe off the dirt with a clean cloth.
However, if these basic troubleshooting steps didn’t resolve the issue, follow the steps in this article.
Enable two-finger swipe gesture
If you are facing this issue, you should check if the two-finger swipe gesture is enabled on your PC. If this gesture is not enabled, you must enable it. Following are the steps for this:
- Press the key combination Windows + I to open the Settings app on your PC.
- On the left sidebar, click “Bluetooth and Devices” and then click “Touchpad “.
- Click on the Scroll and Zoom option to expand it.
- Now check the box that says “Swipe with two fingers to scroll to enable this gesture.”
If this feature has already been enabled but you are still experiencing the issue, continue to the next step.
Update touchpad drivers
If the touchpad drivers on your laptop are out of date, this might be the cause of this problem. Follow the steps below to update your touchpad drivers to fix this issue.
- Press the keyboard shortcut Windows + X , and then click “Device Manager” in the menu that opens.
- Expand User Interface Devices by double-clicking on it; you will find the touchpad driver here. If the touchpad driver is not available here, expand Mice and other pointing devices .
- Right-click the touchpad driver and select Update Driver .
- On the pop-up window, click Search for Drivers Automatically to download and install the latest driver from the Internet.
- After installing the update, check if the problem is still there.
Reinstall touchpad drivers
If two-finger scrolling doesn’t work on Windows 11, it might be due to a corrupted driver. In this case, you need to reinstall the touchpad drivers to fix the problem. Below are the steps to reinstall touchpad drivers.
- Click the Start icon , search for Device Manager in the Start menu, and press Enter to open Device Manager.
- Locate the touchpad driver in the User Interface Devices list or in the Mice and other pointing devices list .
- Right-click on the driver and select Uninstall device . Click “Uninstall” again to confirm the removal of the driver.
- Restart your computer to reinstall the touchpad drivers and the issue should be fixed.
Roll back touchpad drivers
This issue may occur if the latest driver is not compatible with the touchpad. Rollback your touchpad drivers should fix the issue. This can be done by following the steps given below:
- First, open Device Manager on your PC.
- Find the touchpad driver in device manager.
- Right-click the driver and select Properties.
- Click the Driver tab here and then click Roll Back Driver to revert to the previous version of the driver.
Note. If the Roll Back Driver button is disabled, you will not be able to roll back the driver to a previous version.
Reset Touchpad Settings
If you have followed all of the above steps but nothing has helped resolve the issue, you are left with no other choice but to reset your touchpad settings. Follow the steps below to reset touchpad settings in Windows 11.
- Open the Settings app in Windows 11 using the keyboard shortcut Windows + I.
- Click “Bluetooth and Devices”on the left and then “Touchpad “ on the right panel.
- Expand the Touchpad section by clicking on it.
- Now click the Reset button to reset your touchpad settings.
- Once done, enable the two-finger swipe gesture again and see if the problem is fixed.
Conclusion
These were all the steps that helped resolve two-finger scrolling not working issue in Windows 11. If the issue still occurs, the issue might be due to hardware issues in the touchpad. In this case, you can contact a technical specialist or visit the service center of your brand.