Have you tried restarting your phone and found that your Android device is showing a “Not Registered Online “message when you try to make or send a call? Well, many users are facing this issue on their Android smartphones right now.
But there is nothing to worry about as we have several solutions to this problem. We have noticed that when users switch from WiFi to 4G, the “Not registered on the network”issue occurs more frequently. In addition, it is also possible that your Android device is showing this message because you have accidentally selected the wrong network type.
So, whatever the reason why the phone is not registering to the network , you will find the solution in this guide. So now let’s get down to the troubleshooting methods.
Why is my phone not registering with a network error?
It is very frustrating to run into this error and not be able to call anyone. However, here is the most common cause of the problem:
- Switching to a new SIM card may cause your device to not be updated by the provider, which is why the error appears.
- OS is outdated.
- This type of error can appear when a new update does not support the device. You will have to wait until an official fix is released if the error occurs after an update.
- IMEI numbers can also cause error messages.
- Damaged or disabled SIM cards.
- Failure in your carrier’s network.
Fix “Not Registered Online”error on Android
There are many fixes to resolve the Not Registered Online error on Android devices. But this varies from device to device as the cause of the problem may be different on a different device. But there is nothing to worry about, as in this article, we have provided all the possible fixes that you can try to solve this problem. So let’s check them out:
Force restart your Android device
Temporary errors or cache files can cause network problems. Android may develop these cache files over time or if there are code changes or bugs that it cannot fix on its own.
In most cases, these types of bugs go away on their own, but in some cases they can be fixed by rebooting the device. Therefore, we advise you to try rebooting your device and if that doesn’t work, then try to force reboot your device:
- You can turn the device off and on again by holding the power and volume down buttons for about 10 seconds . After a few seconds, you will see the Maintenance Boot Mode screen.
- Select “Normal Boot” in “Maintenance Boot”mode . With the volume buttons, you can switch between options and select them by pressing the left button.
That’s all. Reset now takes up to 90 seconds. After that, each error file is deleted or reset from your device’s RAM and you start a new life. This will certainly help you resolve the Unregistered Network Error message.
Check the SIM tray
Turning off the phone and disconnecting the SIM card may resolve the “Not registered on the network”error. Be sure to try it if you haven’t already. You must ensure that your phone is switched off before removing and replacing the card.
When the phone is turned off, use a SIM eject tool or a pin to remove it. Then clean the SIM card and wait a few seconds, then remove it again and boot up the device to check if the phone is registered on the network. The problem has been fixed.
Install system updates
The importance of keeping your OS and applications up to date cannot be overemphasized. This is because updates bring solutions to known issues as well as appearance changes. In my opinion, there are not enough good reasons to delay the update.
It is probably an unusual idea for you to install new software updates on your device to fix this type of error. However, in some cases, network problems can only be solved by updating the firmware.
Also, you may need to manually update your phone if automatic updates are not enabled. You can access the settings menu to check for and install software updates. Meanwhile, checking for in-app updates to resolve this mobile network issue can also be helpful.
Try troubleshooting if you are not logged in, the error persists on your android device after updating apps and software.
Reset network settings
Sometimes network problems can be fixed by clearing the network configuration. Your saved WiFi passwords, Bluetooth connections, mobile network settings, VPN and APN will be deleted after this reset, but your data will not be completely lost.
Worth a try if none of the other suggestions worked. However, in order to reset the network settings of your Android smartphone, you must follow these steps:
- Initially open Settings .
- After that, click on General management.
- Then find “Reset” and click on it and then “Reset network settings”.
- Finally, choose “Reset Settings”and click “Reset”to confirm.
That’s all. Now, wait until your Android device’s network settings are updated to the default values. However, the troubleshooting steps for your phone model may vary, so use Google if you don’t know how to complete this step.
After you do it successfully, you find that the phone is not registered on the network, the error message will disappear automatically.
Confirm that the account is active
Sometimes an account issue can cause a Not Registered Online error. An issue on the carrier side can cause this error if the accounts are not set up or properly provisioned. You may still be in the process of activating your account if you are a new user who has just joined the current network.
If so, you should call them and find out. You may need to provide your phone’s IMEI and SIM number, so have the information ready beforehand. Then you should wait until they finish their work.
After the activation has been completed and the phone still says it’s not registered on the network, don’t worry as we have more options for you that you can use to fix this annoying error. So, let’s look at other fixes as well.
Try the safe mode trick
The problem with the application on the Android device can be solved by loading it in safe mode. In safe mode, third-party applications are suspended. Whether the app is from your phone manufacturer or Google, all apps that are not part of the original software are considered third party apps.
Safe Mode blocks the use of these applications. However, when you are in safe mode, if the phone is not registered on the network, there are no network problems, then you might think that one of the applications is to blame for this error.
The process for entering Safe Mode varies from Android device to Android device. Find out how you can do this on your phone with a Google search. Lastly, when you enter Safe Mode, be sure to check if the problem occurs on your device or not.
Meanwhile, if you find that the “not registered on the network” error does not appear in safe mode, you should determine which third-party application is causing this problem by following these steps:
- Enter Safe Mode.
- Find out what’s wrong.
- You can start uninstalling applications if the error is not present in safe mode. The problem might be related to the last app you installed.
- After uninstalling the app, restart your phone normally and check if the issue is still there.
Disable all wireless connections
Turning off all wireless connections once can also have positive results. If you want to turn off wireless on your phone, follow these steps:
- Use your phone to drag the quick select box.
- Then select “Airplane Mode”/”Airplane Mode”.
- After doing this, wait a while.
- Finally, turn off Airplane Mode again.
Change network mode
On Android, you can sometimes fix a few bugs with a small change; the same is true here. If you are not sure which mode is right for you, try 3G only, 4G only, or 2G/3G auto mode. You can resolve the phone not registered with the network error on Android by changing the network.
- Initially, to change your device’s network mode, go to Settings > Connections > Mobile Networks.
- You can then try other network settings to see if that solves the problem.
Update your APN settings
Your APN settings may not affect why your phone is not registering to the network, but you can edit them and get them working, which may solve the problem. You can find out the APN settings by calling your wireless carrier from another phone.
- Go to Settings > Wi-Fi & Network .
- Then tap SIM & networks > [your SIM] > Hotspot names .
- Make sure your APN is listed correctly. Edit the APN if necessary.
Restore your device to factory settings
If all else fails, factory reset will be the last technical option we have for you. All software settings will be reset to default as a result of this procedure, which includes deleting applications and personal data.
It restores your device’s software environment to a known working factory state after cleaning and restoring it. The steps for resetting your device may vary from device to device, so if you don’t find these settings on your device, you can Google them for your device.
- First, open the Settings app.
- Then go to the “About phone”section.
- Now click on Factory Reset.
- Finally, click on “Erase all data”and if prompted, you need to enter your device’s PIN or password.
That’s all. Now wait until the factory reset process completes. After that, restart your device and check if that helps.
Contact Service Provider
The last option is to contact your carrier and see what they recommend. There may be a problem with your carrier’s settings, or their system may have been updated and your phone needs to be updated before you can register with them. Each operator’s website usually has email addresses and chat options. So, you should find it and try to contact them.
Bottom line
There is no direct solution to the Not Registered Online error. There are many possible causes for this problem, so it takes quite a long time to fix it. But there is nothing to worry about, since we have already explained to you every possible fix; so now you can try the above methods to see if the network not logging issue is resolved.
So, here is how to fix it if your phone is not registered with the network. We hope you find it useful. So now comment below and let us know which method worked for you.