Overwatch 2 is a first-person shooter game recently released by Blizzard Entertainment. Overwatch is committed to building a community of players against players while providing ongoing collaboration options. The game is available on multiple platforms including Windows, PlayStation 4, PlayStation 5, Nintendo Switch, Xbox One and Xbox X/S. Few users have problems with the game, while many users have fun without any problem. They claim to have encountered a mobile authentication error in Overwatch 2.
This problem prevents us from playing the newest part. Therefore, in order to try, you must first figure out how to fix it. Now that we want to be aware of how to fix the mobile authentication error in Overwatch 2, we must follow the instructions in the following content. Let’s take a look.
Content:
What is the cause of the Overwatch 2 authentication error?
Blizzard launched a new security protocol they call the Defense Matrix as part of the release of Overwatch 2. Blizzard was concerned that free-to-play Overwatch 2 could lead to disruptive gameplay and behavior.
For example, there is an issue called “smurfing”where more experienced players use a second account to compete against much less experienced and less experienced opponents.
Blizzard introduced 2FA (two-factor authentication), without which users would not be able to access Overwatch 2 to avoid this and other anti-social acts.
But there are a few more ways that the authentication issue affects players. Some have been told that the mobile number is associated with another Battle.net account (for example, this may be possible if your number has been recycled). Others simply don’t receive the text message with the verification code they need to authenticate.
Fix Overwatch 2 Mobile Authentication Bug
At the very least, we can try to make sure that we are entering the correct data, as errors may occur if we enter the wrong mobile phone number or link our account to the wrong country. It is appropriate to avoid this, since our mobile phone cannot be associated with any other accounts than the one to which it is associated. Blizzard has not yet responded to our request for help with this error, and there are not many options that can help us. Looking at the limitations of the terms, there is little we can do.
Contact Blizzard Support
Even though we have entered our details correctly, we are unable to authenticate our account. In this case, we must contact Blizzard Support and wait for a response. Given that they may be busy and that it may take up to 7 days for a response. There is nothing we can do but wait. Given that the service may be blocked, this is the best course of action, even if it may take a long time. It may take more than an hour for the system to respond.
Wait for Blizzard to fix this
It is important to emphasize that we should not try to enter the game with multiple authentication attempts, because this can lead to other types of confusion in the game. This situation is caused by a security protocol known as the matrix. Its purpose is to prevent destructive behavior of the game. With a security protocol, Blizzard’s game avoids situations where players use different accounts that end up outperforming rivals who may have lower achievements.
Since this issue is out of the player’s control, we can only wait for Blizzard to fix it. We can follow the official Twitter account to keep abreast of what is happening with this situation. Occasionally, a mobile device prompt will appear referring to a different Battle.net account. whereas in other cases, the confirmation code that allows us to complete the authentication process is not actually received.
There is no doubt that the player does not influence this situation. We’ll have to wait for Blizzard to fix this issue. We advise you to follow their official Twitter account because this will probably be one of the first places they will notify you about it.
Please try again later
Waiting is the only way to solve this problem. The service may sometimes be unavailable, like other 2FA services. With that in mind, waiting is usually the only option.
This is frustrating as you can never be sure how long you will have to wait to get inside. In our experience, a 2FA system often takes an hour or so to fix itself.
It’s also important to remember that you shouldn’t try to reuse authentication. This will just make it harder to authenticate in Overwatch 2.
Conclusion
For this guide, that was it. Now that the mobile authentication issue in Overwatch 2 has been resolved, you can play the game. However, the problem of authentication failure affects everyone differently. While some claim they never received a verification code, others claim they were told that their mobile number was associated with another Battle.net. Bizzard has not yet found a solution to this problem, so check Twitter frequently for updates.