Airpods are more than a set of Bluetooth headphones. Along with the ease of wireless connectivity, you can use the same device for multiple tasks. This includes listening to music and taking hands-free calls.
But one day, your Airpods start behaving badly. Although you have connected an Airpod case that is not charging. However, things are not going well.
We know how troublesome this can be, especially if you have a long day. Let us help you find the root cause of this behavior and fix the issue step by step.
Define the problem
To be able to use your Airpods, you need to cross a two-step ladder. Your Airpod case must be charged and it must be able to charge your Airpods. But you’re having trouble with the very first step.
Your Airpod charging case does not charge by itself, and therefore your Airpods do not charge either. This is important to find out so that you spend your time applying only the necessary fixes.
With that, let’s try to fix your Airpods case charging issue.
How to fix an Airpod case that won’t charge
- Try different charging scenarios
- Reset your Airpods case
- Clean the charging port
- Avoid using extensions
- Update Airpod software
- Contact Apple Support
1. Try different charging scenarios
In order to pinpoint the problem, let’s break it down through the various AirPods case charging scenarios.
Try a different socket or outlet
The story begins with the socket. If this power supply failed, no doubt you were surprised by the powerless case of Airpods and Airpods.
While you can fix this wall charger, try a different outlet to fix the problem.
Try another charging adapter
A failed charging adapter is one of the most common reasons why your Airpods case won’t charge the battery.
You can easily verify this by borrowing a different power adapter from your friends or family members. Try this one and wait at least 30 minutes. Now check the battery status indicator on your Airpod charging case.
If your battery level has gone up, great, you’ve found the culprit. Otherwise, let’s move on to the next possible fix.
Try another cable
The next part to check is the charging cable. The duty of the cable is to transfer power from the adapter to the case. However, if this link doesn’t work, your Airpod case isn’t getting the power it needs.
Once again, you can try another USB cable available for your known Airpod Pro users or even Apple device users. But if everything goes brilliantly, let’s try something else.
Try a wireless charger
Well, you should only try this trick if you have AirPods Pro or 2nd Generation AirPods. The reason is that at the moment only these models support wireless charging.
So, light up your wireless charging case in different places on the charging mat. If the position is accepted by checkmate, the status indicator will flash on and off.
But if it doesn’t, you need to change the wireless charging pad or charging method.
2. Reset your Airpods case
It looks like your charger is working fine. Let’s try a new approach and reset your Airpods case. Here are the troubleshooting steps to do so:
- Locate the settings button on the Airpods case.
- Then press and hold for at least 15 seconds.
- Be patient until the yellow light turns on and then white.
- Once this happens, your Airpods will be reset to default.
- Finally, try charging the case for some time and see if it works.
And if that doesn’t work, let’s move on to the next possible solution.
3. Clean the charging port
Another possible reason for your Airpod case not charging could be dirt in the charging port.
To be honest, thanks to the compact size of the case, it will easily fit in jeans and pockets of various clothes. Sometimes you can forget them in the garden. In any and many other cases, tiny dust particles end up in your device’s charging port.
At first glance, this may not seem like a problem. But there’s a good chance that the garbage in the USB port will surprise you. While you can get professional help to clean it up. You can also try a thorough cleaning with household tools like a toothpick, a new toothbrush, or a tweezer.
4. Avoid using extensions
By extensions we mean extension chords.
Well, they are extremely useful, but there is a good chance that your extension is running into performance issues. Perhaps there was a slight short circuit in his wiring or something else.
If you usually use power strips to charge your iOS devices or Airpods Pro case, try using a wall outlet this time. This will rule out a problem with the charging case or the power source you have been relying on.
5. Update Airpod Software
At this point, we have checked most of the hardware issues that can cause problems with the Airpods charging case. Let’s also check for software updates.
In fact, you should regularly check for software updates on all your iOS devices. This also applies to the firmware of your Airpods. While the chances are less, there is nothing wrong with trying this solution to fix your Airpods charging issue.
6. Contact Apple Support.
Unfortunately, if none of the above methods could solve your problem, then Apple will. After all, they know their products inside and out.
You can contact Apple Support through the website, app support, phone calls, and the Apple Community. Or, you can also visit your nearest Apple store to check and fix the problem in person. The team will check for both software and hardware issues and let you know.
Apple welcomes all of its customers to provide them with the best support available. Optional available even if your device is out of warranty.
FAQ
What should I do if my AirPod case won’t charge?
You can use different charging ports or cables to charge your Airpod case. Alternatively, you can check for different wall outlets or adapters. Otherwise, you can also contact Apple Support.
How do I know if my AirPods case is charging?
When you plug your Airpod case into a power source, you will see the status indicator light turn yellow. The indicator remains lit for a while after charging starts.
Why is my AirPod case not charging?
The battery in your Airpod case may need to be replaced. Or you need to check your charger. This includes your lightning cable and port to make sure everything is working properly.
How to fix Airpod case not charging?
There are several ways to fix your Airpod case charging issue. You can try this guide to fix it step by step in minutes.