Looking to get off the Astral Express for good? If you want to totally delete your Honkai Star Rail account for any reason but are unable to do so, we can guide you through the process. To remove your Honkai Star Rail account, follow these steps.
Deleting your Honkai Star Rail account
It’s actually quite simple to delete your account in Honkai Star Rail, whether you’re doing it to start again or just to restart. To get started, visit your menu and select the settings submenu.
Once you’re in the settings, click the icon that resembles a small ID card at the top of the screen. This will take you to the account settings, where you should only see one button that says “User Center,” so click on it.
You should now be transported to the central account center, where all of your personal information is listed, after a brief period of loading. Click the option labeled “Requesting Account Deletion” after scrolling down until you see a section for deleting accounts.
If you’re ready to proceed, click next when prompted to confirm your decision to permanently deactivate your account.
You are instantly signed out of the game and your account is set to be deleted after you have verified everything. You don’t need to take any additional action, so go ahead and enjoy the remainder of your day.
You can try contacting HoYoverse support to see what they can do if you suddenly decide against canceling your account, but there are no guarantees.