Samsung phones and tablets come with the Galaxy Store through which users can easily install apps. While the Play Store is available for all Android phones, including Samsung phones, many people prefer to use the Galaxy Store to install apps. Recently, many users have faced the problem that Galaxy Store is not opening or working on their Samsung mobiles and tabs. If you are facing a similar issue and are looking for a solution, you are in the right place.
Fix Galaxy Store Not Working on Samsung Phones and Tablets
In this article, we will discuss how you can fix Galaxy Store not opening or working.
Force stop the Galaxy Store app
The first thing to do if you’re having problems with the Galaxy Store is to force stop the Galaxy Store app. To do this, follow the steps given below:
- Open the app drawer on your device, press and hold the Galaxy Store app icon .
- Now click on the information icon (i).
- On the next screen, tap Force Stop and then tap OK to force stop the Galaxy Store app.
You can also try restarting your device, as in many cases this will most likely fix the problem.
Make sure you have the correct permissions
Another thing to make sure is that you have given the correct permissions to the Galaxy Store app. To make sure you have assigned the correct permissions, follow these steps:
- Go to the app info section in the Galaxy Store app . You can do this by long-pressing the Galaxy Store app in the app drawer and then tapping the Info (i) icon .
- In the App Information window , tap the Permissions option .
- Now check all the permissions you have allowed and all the permissions you have not allowed. Make sure you have given the correct permissions, and if not, then allow them.
Update the Galaxy Store
You should also try updating the Galaxy Store if you’re having issues with it. To update the Galaxy Store, follow these steps:
- Open the Galaxy Store on your device.
- Now click on the menu icon in the top left corner of the Galaxy Store app window .
- Then click “Settings”in the menu.
- Here, tap on the About Galaxy Store option under the General section .
- The Galaxy Store will search for the update and install it.
Re-enter the Galaxy Store
If you are still facing the issue, you should try logging out and logging back in to your account. To sign in to the Galaxy Store again, follow these steps:
- Click on the menu icon in the top left corner of the Galaxy Store. In the menu that opens, tap the Profile icon.
- Then click the Sign Out button and select Sign Out again to sign out of the Galaxy Store.
- Now restart the Galaxy Store on your device and sign in to your account again.
Clear Galaxy Store Cache
Another troubleshooting step to fix Galaxy Store not opening or working, after that you can try clearing Galaxy Store cache. Following are the steps to clear Galaxy Store cache.
- Open the app drawer, and then press and hold the Galaxy Store icon . Click on the information icon (i).
- In the app info window, tap Storage and then tap Clear Cache.
Reset app preferences
If you are still facing the issue, the last option would be to reset the app settings. To reset app preferences, follow these steps:
- Open the Settings app on your Samsung device.
- In the settings , go to the Applications section .
- Now click on the three ellipses in the top right corner and click on Reset app settings.
- Then tap Reset to confirm resetting the app preferences.
Final words
Here is how you can fix Galaxy Store not working or opening on Samsung mobile phones or tablets. If you’re having problems with Galaxy Store and it’s not working, you can follow the steps in this article to fix the issue.