You can add Instagram stories that will disappear after 24 hours. However, the stories you choose to keep permanently on your profile are called Highlights. You can save important stories as story highlights that you don’t want to disappear after 24 hours and people can see them whenever they visit your profile.
Lately, many users have been reporting that their Instagram highlights keep disappearing or being deleted. If you are facing the same issue on your Instagram account, this article will help you.
Fix Instagram Story Highlights Disappearing or Deleted
In this article, we’ll take a look at some of the most effective methods for fixing missing or deleted Instagram Story highlights. By the end of this guide, you will be able to recover your story highlights and save them for future viewing.
Restart Instagram
The first thing you should do is restart the Instagram app. You may encounter this issue if there are errors in the Instagram app. To do this, follow the steps given below:
- Open the Recent Apps screen on your device by swiping up and holding it from the bottom of the screen.
- Now swipe the Instagram app to close it.
- Click the Instagram app icon on your phone to open it.
- See if you’re still experiencing the issue, and if so, move on to the next step in this article.
Sign in to your account again
Another thing you can do is log out of your Instagram account and then log back in. Following are the steps for this:
- Open the Instagram app and then tap your account icon in the bottom left corner.
- Click on the menu icon in the top left corner.
- Now click “Settings”and “Privacy”.
- Now click Sign Out to sign out of Instagram.
- Restart the Instagram app and you will be prompted to sign in to your account again.
- Log in to your account and check if you are facing the same issue.
Reboot your phone
This problem may be related to applications running in the background. Many third-party applications can interfere with your work and cause such problems. Rebooting your phone will close all background apps and processes and you shouldn’t encounter this issue anymore. However, if the problem still occurs, then you should proceed to the next step in this article.
Check your internet speed
You may experience this issue if your internet speed is slow. You should check your internet connection; if it is slow, you must eliminate it. First visit this article and run an internet speed test. If everything is fine with the internet speed, you can proceed to the next step in this article. However, if you have slow internet, you can try the following troubleshooting methods:
- Turn off mobile data and then turn it back on after a few seconds.
- If turning mobile data off and on doesn’t help, turn on Airplane mode. Wait a few seconds and then turn off Airplane Mode.
- Close any applications running in the background that may be using your internet.
- Connect to a Wi-Fi network if mobile data is still causing the problem. Also, make sure no other device connects to Wi-Fi other than the device you’ll be using Instagram on.
- If you’re already connected to a Wi-Fi network, switch to a different Wi-Fi network or go back to mobile data.
Reinstall Instagram
You can try reinstalling the Instagram app to fix this issue. This will fix all errors and crashes in the Instagram app and should resolve the issue you are experiencing. Following are the steps for this:
- Hold the Instagram app and then tap the Uninstall/Remove button . Confirm the removal of the application from your device.
- Now open Play Store or App Store on your phone.
- Here, find Instagram and click on the first option.
- Click the Install/Get button to install Instagram on your device.
- Open Instagram after installation and log into your account.
- See if you’re still experiencing the issue, and if so, move on to the next step in this article.
Contact support
If none of the above methods help, then you can contact Instagram support for this. You can contact Instagram support by following these steps:
- Open the Instagram app on your phone and go to your profile.
- Tap the Menu button at the top, then tap Settings & Privacy.
- Scroll down to the bottom of the page and click Help.
- Here, click on the “Report a problem” option.
- Turn off the Shake phone toggle to report a problem, then click the Report a Problem button.
- Then click the Turn on and continue button .
- Now, briefly mention the issue you’re experiencing and click Submit to submit the report.
Instagram’s personal support team will contact you as soon as possible and tell you what can be done to resolve the issue.
Final words
Above are the steps to fix disappearing or deleting Instagram story highlights. If you’re not seeing the highlights of your Instagram story, this article will help you fix it. You can follow the steps above to resolve this issue.