Many players are unable to connect to the Diablo Immortal game server and need to be fixed. Server issues are nothing new in these types of games, and unfortunately Diablo Immortal isn’t immune to them either. But there are a few things you can do to fix this issue. So, in this guide, let’s see how to fix the “Unable to connect to the game server”error for Diablo Immortal.
How to fix “Unable to connect”error in Diablo Immortal
Here are some of the fixes to help you connect to the game server.
- Check server status. The first thing to do is to check if the Diablo Immortal servers are down. You can check it out on the official game twitter @DiabloImmortal. If they fall, you will have to wait. I suggest you also check out our guide on how to check Diablo Immortal server status to learn how.
- Check if your Internet is working: if everything is fine with the Diablo Immortal servers, the problem may be on your end. First you should do a speed test to see if you have connection problems. If so, try the following ways to refresh the connection:
- PC: Disconnect and reconnect the Ethernet cable.
- Mobile devices: Turn Airplane mode on or off.
- Wireless connection: Restart your router to update Wi-Fi for PC and mobile devices.
- Update your game: Make sure your game is up to date. For PC, you can update from Battle.net, while Android and iOS users can update from Play Store and Apple App store respectively.
- Reboot your device: This fix is the same whether you’re playing on your PC or phone. Just restart the device you are playing on and try again and you should be able to connect to the game server.
- Disable VPN: If you are using a VPN on your PC or phone, there is a good chance that the game might experience problems due to this. Try disabling VPN for the game and restart the game. Should help fix the error.
- Clear game cache: This fix is for Android. Go to app settings and find Diablo Immortal. Clear your Diablo Immortal cache here. Launch the game and it should work better.
- Reinstall the game: Finally, if none of the above fixes work, reinstall Diablo Immortal. After installation, try playing again.
That covers this guide on how to fix the “Unable to connect to the game server”error for Diablo Immortal.