How to Fix Netflix or YouTube Not Working on Android 13

Many users complain that Netflix/YouTube does not work on Android 12 smartphones. YouTube and Netflix are great sources of entertainment and you will find all sorts of categories on their respective platforms. Millions of users have shared on social media that the Pixel 6/6 Pro has become glitchy and they are running Android 13 operating system. Of course, we have to take into account the official Android developers, and I have not yet encountered a problem on Android 12 custom ROMs open source. We will look at a few solutions that will fix the issue of Netflix/YouTube not working on Android 12 devices.

Content:

1 Why is Netflix/YouTube not playing on my Android 12/13 phone
2 Conclusion

Why is Netflix/YouTube not playing on my Android 12/13 phone

Netflix and YouTube are well-known services in the world and have an established platform for the Android operating system. Google has customized the app for the Android environment so it will work better on their own software. I have shared several good reasons why Netflix and YouTube do not work on your smartphone.

Android 13 bugs

Android 13 launched with Pixel 6/6 Pro devices in select regions. Older Pixel models received the 12th update and are still working flawlessly. Tech YouTuber Marques Brownlee shared the information and told everyone that the Pixel 6 Pro has become buggy in a few months. I wouldn’t be surprised if there are bugs or software glitches in Android 12 causing this issue.

Misconfigured network

YouTube and Netflix require a high-speed Internet connection on the device. The mobile operating system has gotten smarter and you have new technologies to improve download/upload speeds. One misconfigured setting is enough to cause problems on an Android device, and it will prevent apps from consuming a lot of data.

Resource saving mode

Thousands of smartphone manufacturers have released Android 12 updates for their devices. The customizable user interface brings new features to the system that limit the phone’s use of hardware resources. Consumers began to actively use the device, and manufacturers pumped up battery capacity for years. These hardware communication modes limit connectivity and hardware resources to increase battery life.

Android Threats

The software is not impenetrable and the attackers target the most popular operating systems in the world. Android holds 70% of the market share and is the #1 targeted mobile operating system. However, you have no other choice but to restart your Android device to get rid of the malware. Unfortunately, there is malware that automatically reboots the device without the consent of the device owner.

Internet connection restrictions

YouTube and Netflix require an uninterrupted internet connection, which is how they can create a connection. The measured networks limit the bandwidth of the device and this will prevent Netflix or YouTube from downloading data from the servers. I showed you how to remove network restrictions on an Android 12 device.

Note. Close all applications running in the background.

We recommend that Android device owners close applications running in the background before applying any solution. You must close the app from the background when you apply the following solution.

Reboot your Android device

Millions of Android smartphones and tablets don’t sleep well and spend months on standby. Your device is asking you to reboot your system so it can reset temporary junk files. A quick restart allows the software to disable all drivers, services, and applications in the background. A new session will prompt the drivers, applications and drivers to load again and this will fix the issue.

Disable battery saver mode

The official developers have added enough options to save battery power in the device. Keep in mind that battery saver mode is different than what you use in Windows or macOS. The Android system limits the normal operation of background applications and applications that consume battery power. Restrictions limit the consumption of the Internet and reduce the use of hardware resources by applications. Let me show you how to disable battery saver in Android 12.

Open “Settings”from the menu.
Select “Battery”in settings.

Tap “Battery Saver”to open more options.

Click “Use Power Saver”to turn it off.

Battery saver is disabled on Android 12 device.

The operating system leaves a notice at the top. An icon appears at the top to indicate that the battery saver feature is active. You must enable/disable battery saver features in your device.

Remove FUP restrictions

Android software has grown dramatically over the past few years and is now dominating the world. The software allows users to manage bandwidth limits and save data. Many users have limited plans for the day or month, and the Android 12 software has features to limit data consumption on a daily basis. You must disable or increase the FUP limit on the device and this will not prevent the app from connecting to the servers.

In mobile data:

Open “Settings”from the menu.
In the settings, select “Network and Internet”.
Click “Mobile Network”to view more.

Click Warning and Data Restriction.

Click Set Data Limit to turn it off.

You have successfully disabled the Set Data Limit feature on your device.

You can increase the data limit from 3GB to 10GB and I want to highlight this setting so you don’t have to turn it off permanently. Not everyone has the luxury of unlimited FUP on an internet plan, and you should limit your bandwidth usage so you don’t pay extra for extra data.

On a Wi-Fi network:

Open “Settings”from the menu.
In the settings, select “Network and Internet”.
Tap the “Wi-Fi”option to see more.

Select a connected network and tap to view more options.

Find and select the “Network Usage”option.

Select “Detect automatically”or “Treat as I don’t care”to unlock restrictions.

I encourage readers to select “Treat as unmeasurable”to remove the FUP barrier.

You have successfully changed the setting on the Wi-Fi network.

The Android development team has not added a Wi-Fi FUP limit counter to the latest software version. However, Wi-Fi can make a difference and you can add a limiter to it.

Disable unused apps feature

Android 12 allows users to revoke permissions after a short period of user inactivity. Android automates the permission manager and revokes YouTube and Netflix permissions if you don’t use them for a while. Of course, this is a privacy feature, but this rule protects your data from corporate companies. You should turn off the Unused Apps feature if you don’t trust the company.

Open “Settings”from the menu.
Select “Apps”in settings.
Click “View All 61 Apps”to see all installed apps in one place.

Find “Netflix”and “YouTube”in the list.

The list of installed applications is in alphabetical order.

Click “Remove permissions and free up space”to disable this feature.

You have successfully disabled the unused apps feature.

You have disabled this feature, but I recommend that users reconsider their decision. Your privacy is more important than media streaming on your device, although privacy is a myth.

Clear app cache and storage

YouTube and Netflix accumulate files over a period and you must take steps to remove them from your device. You will lose saved data on your Android device, such as downloaded content. YouTube and Netflix allow users to keep media content in local storage for a specified period and automate the deletion process. However, we are committed to removing the accumulated junk that is causing problems with the app.

On YouTube:

Open “Settings”from the menu.
Select “Apps”in settings.
Click “View All 61 Apps”to see all installed apps in one place.
Tap the search bar.

Find “YouTube”in the list and open it to reveal more options.

Note. YouTube has been hidden from installed applications.

Click “Storage & Cache”to open more options.

Click “Clear Cache”to remove the cache from the system.

Click “Clear Storage”to delete your saved data.

Click “OK”to confirm the action.

You have successfully removed unnecessary junk along with application data.

I recommend that users restart their Android device to end the session.

On Netflix:

Open “Settings”from the menu.
Select “Apps”in settings.
Click “View All 61 Apps”to view all installed apps in one place.
Search for “Netflix”and open to see more options.
Tap the Clear Storage option.

Click “OK”to delete the app’s saved data.

You have successfully deleted junk files along with app data.

Close applications in the background and do not leave them active while applying solutions.

Reinstall Netflix and YouTube

Reinstall the YouTube and Netflix apps on your device.

Open the Play Store.
Find an app.
Select an application.

Click the “Delete”button.

Click “Delete”to confirm the deletion.

Reinstall the app after a few seconds.

You must repeat the same process with YouTube or Netflix. On many Android devices, YouTube is a preinstalled app and you can’t uninstall the app itself. In such cases, you can uninstall the updates and revert to the previous version.

Reset network settings

I have been waiting for network reset options on an android device for a long time. This feature was introduced in the 12th edition. I will show you how you can reset network settings on Android 12 device. You will lose connected Wi-Fi networks. Connected Bluetooth networks, mobile configuration and more.

Open “Settings”from the menu.
Select “System”in settings.

Click “Reset Options”to have all your installed apps in one place.

Click “Reset Wi-Fi, Mobile Phone and Bluetooth Settings”to continue.

Click “Reset Settings”to continue.

Confirm the action and pass the fingerprint or pattern security check.

Click “Reset Settings”to start the process.

Your Android device will begin the process of resetting network settings and you should wait for the operating system to complete this process.

Conclusion

You can resolve Netflix/YouTube not working on Android 14 by applying the official solutions. You can contact the YouTube team or Netflix customer service for further instructions. Don’t try to use third party tools or services to solve the problem with Netflix in Android software. In the comments section below, let us know which solution helped you solve problems with the Netflix/YouTube app.