The State Bank of India (SBI) is one of the largest banks in India and provides various online banking services to its customers. However, sometimes customers face problems with their online banking services or YONO SBI, and one of the most common problems is user ID deactivation.
If you receive the message: “Dear customer, due to a recent unusual transaction pattern, as a precautionary measure, your online banking user ID has been deactivated. Scheduled transactions will also be deactivated.”then don’t worry; there are ways to fix it. Here is a step by step guide on how to solve this problem.
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Fix SBI Online Banking User ID was Deactivated Problem
Check your internet connection
Before fixing the problem, make sure your internet connection is stable and your device is working properly. If your Internet connection is unstable, try restarting your router or modem and see if the problem persists.
Update Yono VOO
The Yono SBI App requires a device running Android 9.0 or higher to function properly. If the user has a device running an older version of the Android operating system, they will need to update or download the app on a device that meets the minimum requirements. It is important to make sure that the device meets the minimum requirements set by the bank in order to ensure that the application runs smoothly and all functions are available.
Contact SBI Customer Service
If you are unable to log in to your SBI Online Banking account, the first step is to contact SBI Customer Service. You can call the toll-free number listed on the bank’s website or visit the nearest SBI branch. The account manager will ask you to verify your identity and then help resolve the issue.
SBI YONO Free customer service: 1800 425 3800
It is important to never share sensitive information such as one-time passwords (OTP), card details, or any other personal or financial information over the phone, even if it appears to be a bank customer service representative.
If the bank really needs to verify the customer’s identity, they may ask for information such as the last 4 digits of the bank account number or the customer’s full name.
The only working solution for Dear customer! Due to a recent unusual transaction pattern, as a precautionary measure, your Online Banking User ID has been deactivated by visiting your SBI home branch.
Visit SBI home branch – the only working solution
If the problem with the user ID is related to activation and can only be solved by visiting the home branch, then the solution is to visit the home branch in person.
The user must carry a valid government-issued photo ID and any other relevant documents required by the bank to verify their identity. Bank staff at the home branch will help you activate the user ID and resolve related issues.
If the user cannot visit the branch in person, he can contact the bank’s management for alternative solutions.
FAQ:
What should I do if I receive a message that my SBI Online Banking User ID has been deactivated?
If you receive a message that your SBI Online Banking User ID has been deactivated, first check your internet connection and make sure your device is working properly. If the issue persists, update the Yono SBI app to meet the minimum requirements. If you are still unable to log in, please contact SBI Support for assistance.
How do I make sure my device is compliant with the Yono SBI app?
To qualify for the Yono SBI app, your device must be running Android 9.0 or higher. If your device has an older version, please update it or download the YONO SBI Lite app as an alternative on a device that meets the minimum requirements.
What should I do if I can’t log in to my SBI Online Banking account?
If you are unable to log in to your SBI Online Banking account, please contact SBI Customer Service by calling a toll-free number or visiting your nearest SBI branch. An account manager will verify your identity and help resolve the issue.
Wrap
To conclude, if your SBI Online Banking User ID has been deactivated, don’t worry as it can be easily fixed by following the steps above. If you are still experiencing problems, please contact SBI Support who will assist you in resolving them.