Nintendo has been making a name for itself in the console gaming market for several years now. And over the past few decades, Nintendo has released many powerful gaming monsters into the gaming market.
Among them was the Nintendo Switch, released in 2017. However, the device is perfect and able to run games without error. However, this is still a source of frustration for console owners.
Several users have reported problems connecting to Nintendo eShop to download digital games after installing Update 12.0.3. Users have reported error code 2123-1502.
Nintendo does not offer a solution to this problem at this time. However, most likely the team is working on it.
But how to solve this error? Listed below are some possible fixes for error code 2123-1502.
How to Fix Nintendo Switch Error Code 2123-1502
This means that the Switch cannot maintain a permanent connection to the Nintendo servers when error code 2123-1502 occurs. Consequently, apps and games cannot be downloaded or updated.
The error can have many causes, including problems on the Nintendo side and causes on the client side.
Here are some of the more common ones:
Sleep Mode: Nintendo Switch may lose connection to its servers if it goes into sleep mode while downloading or updating content. This will result in error 2123-1502.
Corrupted Cache: This error code is also caused by a corrupted cache on Nintendo Switch. This is due to improper caching of download packages.
DNS Misconfiguration: The network’s DNS may not be able to correctly resolve the web addresses of Nintendo servers, resulting in switch error 2123.
Outdated or corrupted firmware. Having outdated or corrupted firmware on the switch can also cause the error. And this may lead to server and switch incompatibility.
You can try these fixes.
Turn Airplane Mode on and off
You may need to disable and enable Nintendo Switch Airplane Mode to fix a temporary communication glitch during download.
And as soon as the communication modules are restored, the problem will be solved. Follow these steps:
1. First, open the Nintendo Switch system settings. Then select the Airplane Mode option.
2. Now enable airplane mode on the right side of the screen. And, wait a minute.
3. Then turn off airplane mode. And see if the download started without displaying error 2123-1502.
Disable sleep mode
The connection to the Nintendo servers may be lost if the Nintendo Switch is in sleep mode during the download.
So, error code 2123-1502 on the switch can be fixed by disabling its sleep mode in this case. Follow these steps:
1. Go to System Settings on the Switch. Then go to the “Sleep”tab.
2. And select Auto Sleep from the menu. Then select Never.
3. Now that you’ve made your changes, save them. Then retry the download.
Retry download
An application or game loading failure with error 2123-1502 could be due to a temporary glitch in the Switch server’s handshake protocol.
Thus, it is possible to solve the problem by retrying the download from the boot options. Also, if you don’t have enough space on your Switch, make sure you have enough space to complete the download.
1. The first step is to cancel the download by clicking the “Cancel”button. Then click the Download button to try again. And wait for the download to complete.
2. If the problem persists, click the Cancel button again to complete the problematic download. If you see a download button, click it to start the download.
Act quickly by choosing your download option before an error appears.
4. Wait patiently in the background for the download to complete. And don’t touch anything during this time. The message “Download Successful”is displayed in the upper left corner of the screen.
5. You can also try booting the Switch while connected to the docking station to see if that solves the problem.
Change preferred language
There may be a glitch in the Switch UI that prevents the user from loading the game.
And if you change the language of the switch and then switch back to your preferred language, the issue might be resolved.
To do this, follow these steps:
1. First, open the Nintendo Switch system settings. Then select the System tab.
2. And click Language. Then select another language. Note that it is very important to keep your attention on the screen; otherwise, changing the language may not be as easy.
3. Now change the language setting back to your preferred language once the interface is displayed in the new language. And make sure error 2123-1502 is fixed.
Delete and re-add Wi-Fi connection
Switch error 2123-1502 may be caused by a temporary glitch in the Nintendo Communication Modules. And the problem can be solved by removing and re-adding the Wi-Fi connection of the Nintendo Switch.
Here are the steps to follow:
1. First, go to the switch’s system settings. Then click on the Internet option.
2. And go to “Internet Settings”. Then choose your network.
3. Now click the Delete Settings button. And in the advanced setting, you can disable WPA security. And delete the corresponding file.
4. Now confirm the deletion of settings. Then reconnect to the Wi-Fi network.
5. Verify that the download is complete and the switch error is resolved.
6. If unsuccessful, try to complete the download by connecting the Switch to the Ethernet network.
Also, depending on the switch, some users may need to verify the connection of the switch before booting.
clear cache
If your Nintendo Switch cache is corrupted, you may receive this error message. As a result, there is a problem with downloading data packages.
So in this scenario, clearing the cache on Nintendo Switch will fix error code 2123. Follow these steps:
1. First, launch the Nintendo Switch System Settings. Then click on the System tab.
2. Now click “Format Options”. Then click Clear Cache.
3. Then select a user. And to clear the Nintendo Switch cache, follow the prompts on the screen.
4. Then restart the switch after completing these steps. And after restarting, make sure the switch is working properly.
Reboot your router and switch
The error may be caused by a temporary failure of the router or switch. This may prevent the app or game from loading. Therefore, it is recommended to reboot the router and switch.
To do this, follow these steps:
1. First, hold down the power button on your Nintendo Switch until it turns off.
2. And, once you turn off the switch, unplug the router’s power cord from the outlet.
3. Then wait five minutes. And reconnect the router’s power cable, and then turn it on.
4. Now turn on your Nintendo Switch once the router’s lights have stabilized. And after that, check if it contains errors 2123-1502.
5. If not, open the Nintendo Switch system settings. Then turn on Airplane Mode.
6. Now turn on your Nintendo Switch by pressing the power button. And select “Turn Off”from the “Power Options”menu.
7. Then remove the SD card from the Switch. And turn on the switch by pressing the power button.
8. Now, after the Switch has been properly powered on and the home screen has appeared, press and hold the power button for a few seconds until the power options appear.
9. Then click Disable. Then you have to reinsert the SD card into the Switch after turning it off.
10. And turn on the switch. Now open its system settings after enabling.
11. And turn off Airplane Mode. And make sure your Nintendo Switch is working properly.
If necessary, you can repeat steps 5 to 11. Then see if downloading something from the online store solves the problem.
Update Firmware
This error may be caused by the Nintendo Switch firmware not being updated to the latest build, making it incompatible with Nintendo servers.
Also, if the problem could be caused by a bug in the switch firmware, missing patches could be the cause.
So, maybe updating the Nintendo Switch firmware to the latest build will fix this issue. Follow these steps:
1. First, open the switch’s system settings. Then select the System tab.
2. Now select System Update from the right pane. And allow the update to be installed.
3. Now restart the switch after updating the firmware. And make sure it works properly after restart.
Change DNS settings
Also, this may be the case if the DNS on the network does not properly resolve the web addresses of the Nintendo server.
So the problem can be solved by changing the DNS of the Nintendo Switch. Here’s how:
1. Open the Settings menu on your Nintendo Switch. And select the Internet tab.
2. Then click “Internet Settings”. And click on your network.
3. Now click “Change settings”. And select Manual.
4. Now enter the following Google DNS values.
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
5. Then click the Save button. And turn the switch back on.
6. Now after the reboot, check if error 2123-1502 is resolved.
Change MTU size
MTU (Maximum Transmission Unit) refers to the maximum size of a data packet or frame that can be sent over a network. This error code appears if the Nintendo Switch MTU size is incompatible with the network.
So in such a scenario, resizing the Nintendo Switch MTU might be the solution. Follow these steps:
1. Open System Preferences on Nintendo Switch. Then go to the Internet tab.
2. Now click “Internet Settings”. And select the network you are using.
3. Then click “Change settings”. And select MTU.
4. Now set the MTU number to 1500. Save the changes and restart the switch.
And after restarting, check if switch error 2123-1502 is resolved.
Reset Nintendo Switch
If none of the above fixes the problem, only corrupted firmware for Nintendo Switch remains. In this case, you may need to reset your Nintendo Switch to factory default settings.
Before moving one of them, make sure that the Nintendo services are running. You can backup the switch data and perform a factory reset.
Also, make sure the SD card was removed from the Switch after the Switch was turned off.
Follow these steps:
1. Open the switch’s system settings. And select the System tab.
2. Then click “Format Options”. And enter your PIN.
3. Click the Initialize Console button. And be sure to carefully read the information about the things that will be erased. Also back up your important data.
4. Then click Next. And select Restore factory settings.
5. After resetting the switch, wait for it to complete.
6. Once the switch has been reset, configure it according to your requirements.
This should fix error 2123-1502.
Final words
By using the above methods, you can temporarily fix the error. But for now, you may have to wait until the developers provide a permanent solution. Therefore, we recommend that you bookmark this page. This page will be updated whenever a developer fix is available.