It is very frustrating when the LG TV freezes. A lot of users are experiencing freezing issue with their LG TVs. Users are reporting that their LG TV is stuck on the logo (or loading screen) and won’t move on. When this happens, your TV will not start and you will be stuck on the LG logo.
There is no clear reason to face this issue with LG TV. This can happen due to temporary bugs/glitches, updated firmware, or misconfigured settings. But there is nothing to worry about if you encounter such problems on your LG TV.
Fix LG TV Freezes or Stuck on Logo Screen
In this guide, we will look at some of the possible causes of LG TV freezing and provide you with some troubleshooting tips and solutions to help you get your TV back up and running.
Turn your TV off and on again
Typically, this problem occurs when there is some kind of failure or error. You can turn your TV off and on again, which should fix the problem. To turn your TV on and off again, follow these steps:
- First unplug the TV from the power supply and wait a minute.
- Press and hold the power button on the TV until it is connected to the network. This will drain all the energy of the TV.
- Now connect your TV to a power source and turn it on. This should fix the issue you are having.
Check for firmware updates
You may also encounter this issue if there are pending firmware updates. You can update the firmware to the latest version to resolve this issue. To do this, follow the steps given below:
- First, go to the “Software and Drivers”page on the LG website by clicking on this link. Visit the website in a browser on your PC.
- Find your LG TV model and then download the latest firmware update available here.
- Now connect the USB drive to your computer.
- Open File Explorer on your PC by pressing the key combination Windows + E and navigate to the folder where the update file is downloaded.
- Now copy the firmware update and paste it on your USB stick. Extract the contents of the file to a USB drive.
- Now turn off your LG TV, plug your USB flash drive into the USB port on your TV, and then turn it on.
- The LG TV will automatically detect the USB drive and your TV will start updating.
- After the update is completed, you will receive a confirmation message on the TV screen.
- After completion, a sign will appear on the screen prompting you to remove the USB flash drive.
Factory Reset LG TV
You can try to factory reset your TV if the issue persists. This will reset your TV to factory settings and most likely fix the problem. To factory reset your LG TV, follow these steps:
- Disconnect all cables from the TV, but do not unplug the power cord.
- Now press and hold the reset button for at least 15 seconds.
- While holding the Reset button , unplug the power cord.
- Wait a few seconds and then plug the power cord into the TV and turn on the TV while holding down the reset button.
- Once you see the start screen, release the Reset button. This will reset your LG TV.
Contact LG Support
If you are still facing the issue, we recommend that you contact LG Support. This problem can be caused by hardware related reasons, and if there is some kind of malfunction in the TV, LG customer service will help you solve the problem. You can contact the nearest LG service center and have your TV diagnosed.
The service center specialist will fix the problem for you. However, fees may apply depending on the damage and whether your TV is under warranty.
Conclusion
LG is one of the most popular TV brands and no one expects TV freezing problems from such a famous brand. If your LG TV is stuck and you can’t use it, this article will help you fix it. You can follow the steps given above and the issue will be fixed.
FAQ
Why is my LG TV frozen?
The reason for this may be the old firmware of your TV. Another possibility is that the TV’s HDMI connection is loose or damaged. In addition, the problem may be related to a faulty motherboard or damaged system hardware.
How to defrost LG TV?
If your LG TV keeps freezing, try turning it off and on again. In this article, we have discussed all the ways to fix LG TV freezing issues, so you can follow them to fix the issue you are facing.