Are you having trouble using Reddit chats? Well, this guide will show you what this guide will show you how you can fix if you are unable to open or load a Reddit chat window on desktop or mobile. Well, speaking of this issue, it has been occurring since the last Windows or Android security update. This can only happen because he is facing a compatibility issue with the Reddit app. But now there is nothing to worry about, as we have some solutions for this problem. So let’s start with them.
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Fix Can’t open or load Reddit chat window on desktop or mobile
Reddit Server is one of the most common problems that causes the chat window to not load or open. The Reddit server can go down and disrupt the user experience. You cannot change this situation, so you need to wait for Reddit to resolve it and bring back the chat feature. But you can try these basic fixes to see if they help:
Reboot your device
Sometimes a simple reboot is enough to resolve such an error. Well, it happens whenever some random cache files or errors appear on your device and it can only be fixed by rebooting the device. So, you should also restart your device and check if that helps.
Use the Reddit App or Browser
The issue can be resolved by switching to a different browser if you encounter an error while using Reddit on a Windows PC or Mac. In some cases, the problem is related to the browser, so switching to a different one may help.
Reddit offers a mobile app for iPhones and Android phones if it doesn’t work. On your smartphone, launch the Google Play Store or App Store if you don’t already have the Reddit app.
Search for Reddit and select the Reddit app from Reddit Inc. Then download the app for Android or iOS. Then sign in with the same account and check if it helps or not.
Check the Internet and turn your router off and on again
This error also occurs when there is no proper Internet connection. Because of this, it is imperative that your device is connected to the correct high-speed internet connection.
However, if you are already connected to an internet connection, you need to check if it is giving you the correct speed or not. Hence, in order to do this, you should try to test your internet speed using the Speedtest.net website.
Meanwhile, if you find that your Wi-Fi is not working properly, turn your router off and on again, as this will help you fix the network issue. So try this and check if it helps or not.
Disable antivirus
There’s also a chance that your antivirus could be the main culprit as to why you can’t open or load a Reddit chat window on desktop or mobile. Therefore, if you are using antivirus software, disable it on your PC and remove it from your mobile devices:
- Open the settings page.
- Go to the “Privacy and Security”section.
- Now click “Windows Security”.
- Then click “Virus & Threat Protection”.
- After that, click “Manage Settings”.
- Finally, disable real-time protection.
Delete browser cache
Let’s say you’re using the Reddit forum in a browser and you’re experiencing this issue; then chances are that your device has some cache data that is causing this to happen.
Thus, you should try clearing your browser or app cache data to fix the problem if you are unable to open or load a Reddit chat window on desktop or mobile. Thus, you must follow these steps to delete cache files:
For mobile application :
- First, click on the Reddit app.
- Then click the Information button.
- After that, select “Clear data”.
- Then select Clear Cache.
For browser:
- First, open Chrome.
- Then click on the button with three dots.
- After that, go to More Tools.
- Then click “Clear browsing data”from the drop-down menu.
- Now click “Clear Data”on the next page.
Make sure the app is up to date
So it’s important to make sure the app you’re using is up to date. However, once you update the Reddit app, you will find that the issue of not being able to open or load the Reddit chat window on desktop or mobile will be automatically resolved.
Contact support
You can ask the Reddit moderators for help if none of these troubleshooting methods work for you. You can check your Reddit account and see if something is wrong. There are times when blocked accounts prevent chat windows from loading.
You may experience a shadowban on Reddit if some moderators partially block or suspend your account. Some Reddit features, such as starting a chat conversation, are disabled. However, you can use most of the site’s features as usual. You can appeal an account suspension or restriction by contacting a Reddit official at https://www.reddit.com/appeals/.
Summarizing
So, I hope you are now familiar with the fixes to resolve if you are unable to open or load a Reddit chat window on desktop or mobile. So try them all and let us know in the comments section which one will help you the most.