With Path of Exile news coming next year in February 2023, Path of Exile core users are still suffering from unexpected shutdown errors. Path of Exile is a free and extremely popular game. While the game was launched primarily in 2013 for Windows users, a port was made in 2017 for Xbox One fans. This indicates what kind of popular game it is. However, bugs are inevitable even in a 9-year-old Windows game with regular updates. With that said, here’s how you can fix the Path of Exile unexpected shutdown error.
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What does an unexpected shutdown error mean in PoE?
An unexpected disconnect error means that your game cannot connect to the internet. This may be due to your internet connection or a game server failure. It is also possible that your game files are corrupted and you need a fresh reinstall of the game. Most of the time VPN also causes the same problems.
Fix unexpected Path of Exile shutdown error
Here we have listed four fixes to resolve the unexpected disconnect error in Path of Exile. We recommend that you go through all the fixes because one or the other will help you.
Fix 1: Check for server crashes
Like any free online game, Path of Exile works with servers and data centers scattered around the world. In the event of a server crash, players will encounter an unexpected shutdown error. You may not know it’s a server crash until others tell you, but here’s a way to find out:
- Go to this site when you encounter an error.
- Check how many users have reported this issue.
- If more than 50 players report it, the server is definitely down.
However, if you don’t see a lot of people reporting the bug, you can also check out Reddit, where players regularly post things related to Path of Exile. In case you notice that the error is only happening to you, move on to the next fix.
Fix 2: Disable VPN
VPNs have been known to slow down internet connections until they become premium. VPNs connect over distances that are usually quite far away from Path of Exile servers, resulting in unexpected disconnect errors.
If you need it, here are some tips for choosing a fast VPN service. Also, using a VPN while playing is not a good idea until it becomes premium. If you are using it, disable it and try opening Path of Exile. You will notice that the error does not appear. However, if you’re not using a VPN, move on to the next fix.
Fix 3: Check Firewall Issues
Your computer may be preventing Path of Exile from connecting to the Internet and blocking it through the firewall. Firewalls can be a major problem if you are using third party antivirus software because they are very difficult to disable. If you are using a third party antivirus program, you will need to visit the manufacturer’s website and check how to disable the firewall.
Now, if you only use the Windows Security Firewall, it’s easy and we’ll explain you step by step how you can do it.
- Click the Start button and search for Security.
- Press “Enter”under “Windows Security”and navigate to the “Firewall and Network Protection”section in the left pane.
- Now click “Allow an app through firewall”.
- Click “Change Settings”and check “Exile Path”in the list.
- Finally, click Save.
That’s all. Now restart your computer and start playing your game. You will not be greeted by the “Unexpected Shutdown”error. If you are still facing the error, move on to the next fix.
Fix 4: Reinstall Path of Exile
If your game keeps getting an unexpected shutdown error, the problem is with the game itself. So, you need to reinstall the game. First of all, you will have to uninstall the game and then reinstall it from the official website.
- Click “Start”and search for “Applications”.
- In the application window, find Path of Exile and uninstall it.
- Now go to the official website and download your game.
- Once downloaded, install the game, log in and start playing.
You will no longer encounter an unexpected shutdown error in Path of Exile. Well, that’s about all we have about the Path of Exile disconnect bug fix. We hope this guide has helped you.