Have you ever had problems with Instagram private messages not working? Notifications are why a user checks stories, new posts, direct messages, follow-up requests, new followers, etc. on Instagram. Thus, the lack of Instagram notifications can reduce the frequency of Instagram users’ feed checks. Are you wondering why your Instagram posts are hidden?
If so, you should read the article below to learn more about Instagram posts, including their features. There we will discuss various Instagram private messages that are not working, such as Instagram messages that are not loading, Instagram messages that are not delivered, Instagram messages that are black, etc.
Since joining the Facebook universe and Mark Zuckerberg, Instagram has grown tremendously. The smartphone notifies users of likes, comments and direct messages (DM). If you prefer, these notifications can also be displayed automatically. Even if private messages are not disabled, you may still not receive any notifications about them.
Instagram users may experience issues with various features of the app. Numerous errors can occur with DM. To help you solve your specific problem, we offer you different solutions for different cases.
Why can’t I send or receive private messages?
You cannot send messages to people who are not following you. If your account is public and you have previously spoken to this person, you can only send them a direct message. To enable private messaging from users who don’t follow you, you can change the privacy settings for your account at any time.
if the person has blocked you or if the person has disabled your message requests. This person has enabled message controls but hasn’t added you as an authorized subscriber. When you send them a message, they don’t automatically receive it in their inbox; instead, they will be prompted to accept it each time.
So don’t worry if you’ve ever been in a situation where you couldn’t send private messages or send any messages on your Instagram app for a long period of time. We’ve got some tips on how to keep your Instagram account active so that those annoying DM crashes don’t interfere with your normal activities.
User experience with the types of problems they encountered
- Unable to send messages to Instagram
- Instagram posts not showing up
- Your Instagram posts keep disappearing.
- You receive a notification, but there is no Instagram DM.
- Can’t receive messages from people
- Can’t get message notifications on Instagram
- I can’t delete a post on Instagram.
- Instagram just updated
Fix Instagram Direct Messages Not Working
Instagram app update
If the direct messaging feature on Instagram isn’t working, you may be using an outdated version. You need to update the app to the most recent version to fix the issue and any other hidden bugs. To update an app, please check the respective app stores. Avoid downloading updates directly from the Internet.
Reinstall Instagram
Again, your application may be missing a file required for Instagram DM to work. The error with DM Instagram should also be fixed by reinstalling the app. First, remove the app from the App Store or Google Play Store. After it is erased, click “Install”to re-download it.
Check the speed of your internet connection
Make sure you have a fast internet connection before using Instagram. Remember that Instagram won’t work if you don’t have Wi-Fi or you have very slow internet. Open other apps that need an internet connection to check your internet speed. If the problem persists, you can turn your phone off or put it on airplane mode.
Deactivate and reactivate your Instagram account
You can also try to deactivate and reactivate your account after a few hours. Do not worry; nothing will be lost; all that will happen is that until you log in again no one will be able to see your profile. We assume that you are updating your account information and status by completing this step. You will be able to send and download DMs again without problems if the messaging issue is related to the account when you log back in.
Keep in mind that you can only deactivate your Instagram account from the Instagram website, whether you are using a PC or a mobile device. The Instagram app does not yet offer a way to deactivate accounts.
Delete Instagram cache files
Contact Instagram Customer Service
The solutions listed above should fix most Instagram issues; however, if they don’t work on your device, please contact Instagram customer support. You can email them at help.instagram.com if you can’t resolve the issue yourself. They are available via text messages and email. However, to reduce response time, be prepared to provide as much information as possible, such as a detailed explanation of the problem and any relevant troubleshooting methods.
Other reasons why Instagram private messages aren’t working
There can be more possible reasons for this problem, for example:
The user is most likely to block you:
You won’t be able to send or receive messages from an Instagram user if they block you. In addition, the user’s conversations with you will be removed from your conversations list. When a contact blocks you, you should first see if they have blocked you by looking at their profile. If a user blocks you, you won’t receive or view messages from them, and you won’t be able to view their posted photos or videos. Not to worry! You can still chat with other users because you are not the problem.
User deactivated Account:
You can still send a message to the person who received your message, even if they have deactivated their account. You won’t be able to tell if he has seen your messages. If you’re having trouble texting someone on Instagram, check if they’re using it by opening their account (from the Friends page). You will see a “User not found”message if the account has been deactivated. You must wait for them to reactivate their account before you can message them again.
Conclusion
Have you ever had problems with Instagram DMS? If so, the good news is that these issues can often be resolved with a few simple steps, such as restarting your phone, checking your internet connection, clearing mobile device caches, etc.
But in order to quickly choose the best option, you must first determine why your Instagram posts are grayed out, such as if they are not sending, only showing partially, or have some other problems. If none of the solutions work, it’s best to contact Instagram support for immediate support.