Blink develops smart security devices to protect your home and office. These devices offer various features to secure your space, and more features can be accessed by choosing a subscription plan offered by Blink. You get features like video sharing, video history access, motion detection recording and more with a subscription plan.
Users of Blink devices are reporting that they were unable to access the features offered by the subscription plan after they opted for it. If you’re having trouble with your Blink subscription, this article is for you. This article discusses various troubleshooting steps to help fix a broken Blink subscription plan.
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Reasons why the Blink subscription plan is not working
You may encounter this issue for a variety of reasons, such as:
- If your free trial has expired, you may experience these issues. Many people opt for a free trial, but once it’s over, you’ll have to pay for a subscription to use it. If you do not do this, you will not be able to use the features of the subscription plan.
- If you have entered incorrect billing information, this can also cause this issue. When this happens, your plan will not be activated and plan features may not work.
- If you were unable to link your Blink device to your account, you may also experience issues with your subscription plan.
- If you try to link another Amazon account to your Blink account, you may also encounter the same issue.
Fix broken Blink 2023 subscription plan
Having problems with your Blink subscription? Below are some troubleshooting steps that you may encounter while using a Blink Subscription Plan.
Make sure the free trial is active
If you have used the free trial of Blink, please check if the free trial is currently active. If the free trial has expired, you will have to pay for a subscription plan in order to continue using the features offered in the free trial.
Make sure your subscription is active
Another thing to do is make sure your Blink subscription plan is active. If the plan is inactive or has expired, it may not work. To check your Blink subscription, follow these steps:
On the phone
- Open the Amazon Marketplace app on your phone.
- In the Amazon Marketplace app, open Menu and click Your Account. You will need to sign into your Amazon account if you haven’t already.
- After logging into your account, select your account from the top menu.
- Now click Membership & Subscription .
- You will see all the details related to your Blink subscription.
- Check if your subscription is active or not. If the subscription is inactive, it will have to be renewed.
On PC
- Go to the Amazon website in your browser.
- You will need to sign in to your account if this is your first time using this browser to access the Amazon site.
- Now click Everyone , and then click Your Account from the menu that opens .
- Here, click on the “Other Subscriptions”option .
- You will see detailed information about your Blink subscription. Make sure your subscription is active, and if not, upgrade your plan.
Connect same Amazon account to Blink account
Make sure the Amazon account your Blink devices are connected to is connected to your Blink account. If you’re using an Amazon account other than your Blink account, you won’t be able to link your Blink devices and will experience issues with your Blink subscription plan. If the wrong Amazon account is linked to your Blink account, you will have to unlink the wrong account and then link the correct one. To do this, follow the steps given below:
- Open the Blink app on your phone.
- Here on the home page, click on the account icon.
- Now click on the “Link to Amazon Account”option and then on “Link Accounts”.
- You will now need to enter your Amazon account login credentials. Make sure you are entering the correct account information.
- After that, you will successfully connect your Amazon account to your Blink account.
Attach your device to the plan
If your Blink subscription plan isn’t working, it might be because your device isn’t connected to the plan. Try connecting your device to a Blink subscription plan to resolve this issue. To do this, follow the steps given below:
- Open the Amazon Marketplace app on your phone.
- Open the menu in the app, and then tap on the “Your Account”option .
- Sign in to your account if asked.
- After that, select your account from the top menu.
- Here, click “Membership and Subscription”.
- On the right side of the subscription page, click Connect Device.
- Now click “Attach plan to this device”.
- Follow the on-screen instructions to connect your device to your data plan.
Contact Customer Service
If you are still facing the issue, please contact Blink support. You can contact support in the following ways:
- Phone number – For US and Canadian citizens: 781-332-5465 or 1 833-392-5465 (toll free). For European citizens: +44 1158 384189
- Customer Support Page – Link
Final words
Above are the troubleshooting steps to help fix a broken Blink subscription plan. If you’re having issues with your Blink subscription plan, follow the steps above to fix them. We hope this article resolves your issue, and if so, please let us know in the comments section below.