If you don’t know, Guided Access is an accessibility feature that restricts your iPhone to one app per session. It even lets you control the available options like the keyboard, sound, and side or home button, as well as the space on the screen you can press.
The accessibility feature can be used to make the game easier for everyone, even if it was created for those with mobility issues or to keep your kids from damaging your iPhone. So, with Guided Access enabled, you can turn off notifications, prevent ads from being sent outside the app, limit the games kids can play, and protect yourself from accidental use of shortcuts, gestures, and more.
Many customers have complained that guided access doesn’t work on many versions of iOS. Guided access is not without flaws, no matter how good it is. Don’t worry if Guided Access doesn’t work on your iPhone. This post will discuss numerous solutions that you can use to fix Managed Access not working issue.
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Ways to Fix iOS Guided Access Not Working
The best ways to solve the problem of controlled access are shown below.
1. Force restart or restart your iOS device.
- If you’re trying to fix a faulty Guided Access issue, you should restart or force restart your computer first.
- To restart your iPhone or iPad, press the power button until a slider appears. Then drag the slider to the right and turn off iPad.
- Therefore, if a simple restart does not solve the problem, you may need to hard reset your iOS device. Depending on the iPhone model, you need to follow different steps.
- On an iPhone 8 or later, quickly press and release the volume up and down buttons. When the Apple logo appears, press and hold the side button.
- Guided access not working
2. Install Accessibility
Therefore, in some cases, a misconfiguration in Accessibility settings is the cause of Guided Access issues on iPhone. If the misconfiguration issue is the root of the problem, the device will not be locked into an unresponsive state.
Go to Settings, Accessibility, and turn off Guided Access to optimize accessibility settings.
3. Disable Guided Access
You can try disconnecting a session if you think that iOS-based access is broken or broken. Disabling Managed Access is quite simple. The steps below can be used to turn off Guided Access on an iPad or iPhone:
- You can enter your Guided Access password by pressing the Home button three times in a row.
- Press the “End”button after entering the password.
If you’re using Face ID or Touch ID as your guided sign-in passcode, double-tap the home button to turn it off.
4. Update your device
The Guided Access feature may not work on your iOS device due to bugs or other issues when interacting with certain apps.
Fortunately, Apple regularly updates its software and components, including Guided Access.
Installing a new update may resolve the issue that prevents features from working as expected.
Connect to a Wi-Fi network after connecting the device to the charger.
- Just go to General > Settings.
- Select software update.
- After downloading, click “Install”.
- Then click “Install”to install the update after downloading it.
- By selecting “Later”, you can delay the installation if you wish.
- If prompted, enter your password.
- Wait until the update is installed.
Check if this feature works properly in the apps where you need it by re-enabling Guided Access.
5. Remove the kiosk policy
Apple has introduced a kiosk policy that can be used to control remote programs. The iOS device will try to install the software and lock it as a kiosk when turned on. The device will be restricted if the application is not identified. Hence, there are a few exceptions, but in general you must remove the kiosk policy for this to work.
Keep in mind that for a kiosk policy to be removed, it must either be deployed, the kiosk software must not be installed, or managed access must be in controlled mode. The steps below can be used to remove the kiosk policy from a device:
- To get started, select “Kiosk Policy”from the “Policies”tab.
- Now click “Manage”and select “Move to archive”.
- Then select the archived policy and then select “Manage”.
- Select “Delete”from the menu at the bottom to remove the policy.
6. Reset iPhone
Another approach you can try is to reset your iPhone. Resetting a device essentially means returning it to its default settings. All user settings, previously saved passwords, third party apps, user data and accounts will be completely removed from your device during this process. Hence, all saved iPhone data will also be deleted during the procedure.
To reset an iOS device on iOS 15:
- Go to the Settings app.
- Then go to Settings > General > Transfer or Reset iPhone.
- Erase all content and settings is an option.
For iOS 14 or earlier:
- Open the Settings app.
- Choose General > Reset.
- Erase all content and settings is an option.
Guided access not working
- Sign in to your Apple account again and download your preferred apps after you restart your device.
- Turn on Guided Access and open the app where you want to use this feature.
- To start a Guided Access session, triple-tap the Home button.
Therefore, the data will not be erased when resetting all settings. If you don’t have much data on your device, you can erase all content and settings so you don’t lose any data.
7. Contact Apple
You may need to contact Apple Support and set up an appointment at the Genius Panel if performing a reset doesn’t get Guided Access to work properly. You can let them know what’s wrong with your device and they can investigate it and suggest a solution.
Conclusion
While Guided Access is a great parental control feature, it has another purpose. If you’re on an iOS device, this is a great way to focus and stay focused on other apps. In addition, you can tell your phone to ignore touch input, set a time limit for using Guided Access, and turn off all notification features.
Therefore, we are aware of possible solutions to the problem of controlled access. Any of the above methods should work to resolve the issue.