Viacom CBS Streaming owns and operates an OTT video-on-demand streaming service known as Paramount+. From the broadcast properties of CBS Entertainment Group and Media Networks, it offers both original and archival footage. It also contains material from the Paramount Pictures library. The service or software can be used on most platforms, although some customers claim Paramount Plus sign-in does not work for unknown reasons.
It appears that many Paramount+ subscribers are having trouble logging in. For example, an incorrect email address or password, having a gray Continue button, being asked to subscribe when you’re already a subscriber, and so on can all be frustrating. You’re not alone if you’re having trouble signing in. Paramount Plus. The same issue has been raised by many users. We will analyze the problem in this new article and offer several possible solutions. The Paramount+ support team is aware of this issue, which can be quickly resolved by following the troubleshooting steps listed below.
Content:
What is Paramount Plus?
The website and several app stores such as the Apple App Store, Google Play Store, and Microsoft Store allow users to sign up for Paramount Plus. Right now, new users can sign up for a free trial.
Once logged in, users can access and stream content from Paramount Plus. But some users have problems logging into the service. The following troubleshooting tips may be helpful if you’re having trouble signing into Paramount Plus.
Minimum system requirements for Paramount Plus
Before applying any fixes, check if your system meets the basic system requirements.
| OS/Device/Browser | Minimum requirements and supported devices |
|---|---|
| Window | Pentium 4 2.33+ GHz Windows 8 (and later) 1 GB RAM JavaScript enabled. Cookies enabled. Pop-ups and ad blockers disabled. |
| Poppy | Mac OS X v10.6 (and later) |
| iPhone/iPad | iOS 13 (and later) |
| android | Android 5.0 Lollipop (and later) |
| Apple TV | Apple TV (4th generation or later), Apple TV 4K (or later). Supported models: A1625, A1842. |
| Android TV | Nvidia Shield TV, Sony Bravia Android TV (2015 and up), Hisense Android TV, TCL 3-Series Smart TV and some Xiaomi devices |
| Fire TV | Fire TV devices with access to the Amazon App Store: Fire TV Stick (Lite, Standard, 4K, 4K Max), Fire Cube |
| Game console | 4 and 5 |
| Xbox | Single (S/X), S series, X series |
| Roku | Roku 2, 3 & 4, Ultra, Ultra LT, HD, LT, Streaming Stick (3500x, 3600x, newer), Premiere, Premiere Plus, Express, Express Plus, Roku TV, 4K Roku TV |
| samsung tvs | TVs with TiVo, all models 2017 and newer LG |
| LG TVs | TVs running webOS 4.0 and later, all 2018 and later models Vizio |
| Vizio TVs | Smartcast 3.0, Quantum P Series, Quantum X Series, Quantum M Series, V Series, E Series, and D Series |
| xfinity | XG2v2-P, XG1v3, XG1v4, Xi5, Xi6, XiOne and XClass TV |
| Google Chrome | Chrome v68 (and newer) |
| Mozilla Firefox | Firefox v48 (and newer) |
| Safari | Safari v9 (and later) |
| Microsoft Edge | Edge v14 (and newer) |
| Internet Explorer | Not supported |
Fix Login Not Working in Paramount Plus 2023
There are a few things you can do to check and try to resolve the issue if you’re having trouble signing into Paramount Plus. The first thing to check is that the password and email address are correct. Trying to reset your password may help if you’re still having problems. If you still can’t sign in, your account may have been locked out because you made too many failed attempts to sign in. To unlock your account in this situation, you need to contact support.
Several factors can be an issue if you are able to log in but are having trouble streaming content. First, make sure your internet connection is working properly. If you have a solid connection but are still having trouble streaming, the problem might be with the Paramount Plus servers. You can try restarting the program or contact support for help.
And if you’re still facing Paramount Plus login not working problem, don’t worry! We have several possible solutions that you might find useful:
Check your internet connection
You must reset your router and modem if your internet connection is slow or unstable in order to fix the problem.
Reboot your device.
The next step is to reboot your device if you are still having issues. This can help remove any temporary data that may be causing problems.
You can restart your device by simply turning it off and on again. Use Paramount Plus again to check if the issue is resolved.
Clear your browser cache and data
One of the things you should do if you’re having trouble signing into Paramount Plus is to clear your cache and data from your browser. This will remove any cookies or login information that your browser may be storing that could be causing the login issue.
Follow these steps to clear the cache and data from your browser:
- Open your browser and select “Settings”.
- Now in the settings menu, find the option to clear cache and data. This option is usually found in the privacy or history section.
- Click the “Clear cache and data”button.
- Confirm that you want to delete all cache and data.
- Restart your browser and try logging into Paramount Plus again.
Use incognito mode
Using incognito mode is something you can try if you’re having trouble signing into Paramount Plus. If cookies or cache are the cause, clearing them may help. This option will prevent your login information from being stored. Open the browser and select the menu item in the upper right corner to activate incognito mode. You can start a new browsing session by clicking “New Incognito Window”.
Paramount Plus app update
If you are using an older version, the app may sometimes not work. In this situation, you must ensure that the Paramount Plus app is up to date.
Restart your Wi-Fi router
One of the first things you should try if you’re having trouble logging into Paramount Plus is to reset your Wi-Fi router. This is a simple and quick troubleshooting step that usually resolves minor connectivity issues.
To restart your Wi-Fi router:
1. Disconnect the router’s power cord from the rear panel.2. After waiting 30 seconds, reconnect the power cord.3. Try logging into Paramount Plus after rebooting your router.
Uninstall and reinstall the Paramount Plus app.
If none of the above fixes work, your best bet is to uninstall and then reinstall the Paramount Plus app. This will remove any corrupted or damaged data that may be causing issues.
Contact support
Follow this link and report your issue if you’re still having trouble signing in on any of your devices. We expect the support team to resolve your issue as soon as possible or escalate it to a higher level.
Conclusion
As you can see above, we have demonstrated several practical solutions to the Paramount Plus not working problem. Try one or all of the solutions to find the one that works for you. You should now be able to use Paramount Plus normally. I hope you found this post helpful. If you are still experiencing issues, please contact Paramount Plus Support for further assistance.