You get Oh no! We can’t enable Twitch Prime in your account error message while using Twitch Prime. If this is the case, then you are not alone, as many users have started reporting that they receive this type of error message whenever they try to access their Twitch Prime account.
However, streamers continue to use the Amazon Twitch platform to stream video game sessions and various other works. But these kinds of mistakes prevent them from doing so. That’s why we’re here.
In this troubleshooting article, we’ll show you how to fix Twitch Prime account not working easily. So let’s get started with the fixes.
Content:
- 1 Why isn’t my Twitch Prime account working?
- 2 Fix Oh no! We can’t enable Twitch Prime on your account Error 2023
Why is my Twitch Prime account not working?
Before we move on to the methods of fixing it, it is necessary to understand the cause of this error. Typically, this error has five causes:
- It depends on your location and whether you are using the correct Amazon marketplace.
- Your credit card may not be valid (you may have problems with it)
- You can no longer use your Amazon Prime card details.
- There is an empty field for the preferred payment method.
- You can use VPN (Virtual Private Networks).
Fix Oh no! We can’t enable Twitch Prime on your account Error 2023
While there aren’t many things you can try to resolve this error message on Twitch Prime, we’ve still done our best to help you get out of this situation. So let’s check out the fixes we mentioned below:
Make sure you have entered the correct credit card information
The error can also be caused by incorrect credit card information. Check your Amazon Prime account settings for your credit card information to clear this up. Make sure all information in the entry is correct.
You can use the same credit card to pay for Amazon Prime as you do for other items. In the “Manage content and devices”section, you can select your country after confirming your credit card details and payment method.
You also need to make sure the zip code on your credit card account matches the zip code on your Prime account. Your information must be updated if this is not the case. For further assistance, feel free to contact Amazon Customer Support.
Check and Cancel Your Twitch Prime Subscription
If you are using Amazon Marketplaces from another country instead of your own, you must cancel your Prime membership.
In addition to users in the US, Canada, Mexico, and the UK, Twitch users in Austria, Belgium, the Netherlands, Luxembourg, France, Italy, Spain, Singapore, and Japan can also use this solution.
- If you are in the wrong region for your Prime account, you should first turn off auto-renewal for your membership to avoid double billing.
- To access the Amazon Marketplace, you must register in your region. Links to some of Amazon’s major regional marketplaces are provided below. Make sure only your country is selected in the list.
- Click on Twitch Prime .
- Now you need to choose the flag of your country .
- You can sign up for Twitch Prime by clicking Turn on Twitch Prime or Sign up for Twitch Prime.
- Fill in all the required login details.
- To claim your Twitch Prime loot, log in to Twitch.TV and click on the crown in the top right corner.
This will definitely help you get rid of the error message Oh no! We can’t enable Twitch Prime on your account. But if you find that the error persists, then you need to follow the further suggested fix.
Disable VPN
This error occurs for most users when using a VPN service while using Amazon’s Twitch Prime. Typically, this could happen when the servers began to consider the user a threat to their ecosystem and began to block the user’s IP address.
Thus, you should make sure to disable the VPN service when you try to access your Twitch Prime account. However, if you are not using a VPN and you are still getting this type of error, we have a few more fixes for you. So let’s check them out.
Check your internet connection
If the above two fixes don’t work for you, then your internet is down, which is why it can’t connect you to the Twitch Prime servers. So, you need to make sure that your device’s internet connection is active.
You can also check your device’s internet speed at the Speedtest.net website . However, suppose you find that your internet is down; then try switching to another one or call your ISP and ask them to fix the problem. In the meantime, once the internet issue on your device has been resolved, you should be able to access your Twitch Prime account again.
Summarize
So those were some of the possible solutions you could try to fix the error message. Oh no! We can’t enable Twitch Prime on your account. We hope you find this troubleshooting guide helpful. Also, please feel free to comment below if you have any doubts or questions.