Millions of shoppers shop daily on Amazon, making it the leading online retailer in the world. However, some users are facing issues when the Amazon shopping cart is not working . Especially if you are in the process of buying something, it can be very frustrating.
In this article, we’ll explain why the Amazon cart might not work and offer solutions. You’ll also learn how to avoid future issues with your Amazon cart.
Why Your Amazon Cart Can Work Today?
You won’t be able to use the Amazon cart for various reasons. Below are a few examples:
- Browser issues. Browser issues are one of the most common reasons why the Amazon cart might not work. Your browser may be outdated or not compatible with the Amazon website.
- Cookies: When you visit a website, small files are stored on your computer. You may experience problems with your Amazon shopping cart if your browser does not allow cookies or if you have deleted your cookies.
- Internet connection: A slow or unreliable internet connection can affect your Amazon cart. To shop online, you need a stable and fast internet connection.
- Amazon server issues. Sometimes there are issues on Amazon servers that affect shopping carts. This is usually a temporary problem that is quickly resolved.
- Payment Issues: You may not be able to add items to your Amazon Cart if you have issues with your payment method.
Ways to Fix “Amazon Cart Not Working”Error
If your Amazon cart is not working properly, there are several solutions you can try. There are many effective solutions, including:
Clear your browser cache and cookies
Depending on which browser you are using, you will have different ways to clear your browser’s cache and cookies. Here are some of the most popular instructions for browsers to clear cache and cookies:
Google Chrome:
- In the top right corner of Chrome, click on the three dots.
- After that, select “More tools”, And then “Clear browsing data”.
- After that, check “Cookies and other site data “and “Cached images and files “.
- To clear the data, select a time range .
- Then click “Clear Data”.
Mozilla Firefox:
- Initially in Firefox, click on the three lines in the top right corner.
- Go to “Settings “and then to “Privacy and Security “.
- Click “Cookies and Site Data “and then click “Clear Data “.
- After that, make sure “Cookies and Site Data “and “Cached Web Content”are enabled.
- Click “Clear”.
Safari:
- Select “Safari “from the top menu bar .
- Select “Settings “and then “Privacy “.
- Select “Manage Website Data “.
- Click “Delete All “to delete all cookies and cached data.
- Click Remove Now.
Microsoft Edge:
- In the upper right corner of Edge, click the three dots.
- Go to “Settings “and select “Privacy, search and services “.
- On the Clear Browsing Data page , click Choose what to clear .
- After that, make sure that “Cookies and other site data “and “Cached images and files”are checked.
- Click “Clear Now”.
Try another browser
You can also try using a different browser if you can’t resolve the Amazon cart not working issue after clearing your browser’s cache and cookies. Some browsers may not work with certain websites and features due to compatibility issues. Here’s how to try a different browser:
- You will need to determine which browser you are currently using. You can usually find this information by searching the web or in your browser settings.
- Changing browser will make a difference. Many popular options include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
- Your computer must be updated with the new browser. Download it and install.
- You can access the Amazon website after installing the browser.
- If you’re having trouble adding items to your cart, please sign in to your account and try again.
When using a new browser, it is unlikely that the original browser caused the problem. Using the new browser to shop on Amazon might be a good idea going forward.
However, it is possible that the issue is with your Amazon account or website if the Amazon cart is not working in the new browser.
Check your internet connection
It’s possible that your internet connection could be causing the Amazon cart not working issues . Here are a few steps you can take to fix your internet connection issue:
- In most cases, slow internet speed is caused by a slow internet connection from your ISP. You can check your internet speed. You may need to contact your ISP for help if your internet speed is much slower than what you are paying for.
- If you’re having trouble connecting to the Internet, restarting your router may help. You can do this by unplugging your router, waiting 30 seconds, and then plugging it back in. Before you can access your Amazon cart again, make sure your router is completely rebooted.
- If your internet speed is slow or your signal is weak, try moving closer to your router. To boost the signal, upgrade your router or purchase a range extender.
- Your Internet speed may slow down if other devices are connected to your network. If you want your internet connection to be faster, turn off other devices or limit their bandwidth usage.
- It’s best to use a wired connection rather than wireless if possible. In general, wired connections tend to be more stable and can provide faster internet speeds.
Restart your computer
You may find that restarting your computer will fix your Amazon cart issue if you’re still not seeing results after trying some of the previous solutions. If you’re having trouble with the Amazon website, restarting your computer can help remove any temporary files or processes. Here’s how to restart your computer:
- You must save all open files and close all open programs.
- On the screen, click the “Start “button.
- Usually, the power icon is next to the “Shut down “option.
- Then click the Restart button.
Open a web browser and go to the Amazon website after restarting your computer. Re-login to your account and add items to your shopping cart.
Your computer or web browser has probably encountered a temporary issue that has caused your Amazon cart to malfunction. If it works again after restarting your computer, the issue might be due to a temporary issue with your computer. However, it is possible that there is a deeper issue that needs further troubleshooting if the Amazon cart is still not working.
Contact Amazon Support
If you’ve tried all the previous fixes and the Amazon cart still doesn’t work, contact Amazon Support. Their dedicated customer service team offers solutions to help resolve issues with their website. Here’s how to contact Amazon support:
- Click on the “Customer Service”link located on the top menu of the Amazon website.
- To contact us, scroll down the page and click “Contact Us “.
- Select the issue you are experiencing from the drop-down menu.
- You can contact Amazon via email, phone, or live chat.
- Enter your order number or your account information.
- Follow the instructions to contact Amazon support.
When you contact Amazon Support, be sure to describe the problem in as much detail as possible. Thus, the representative will be able to offer a more appropriate solution to the problem.
Wrap
So, here’s how to fix the Amazon cart not working issue. We hope the fixes we mentioned earlier in this article helped you. Also, if you need more help, please comment below and let us know.