Genshin Impact is a gacha video game that allows players to buy currency, resources, and rare items. You can use your card to purchase many in-game items. But some players are facing a problem when making a transaction with their debit or credit card. This is a frustrating issue as players are getting a payment rejection message. This bug prevents players from purchasing cosmetics, rare items, and other sets. Don’t worry, check out our guide on how to fix the payment failed error in Genshin Impact.
How to Fix “Payment Error”Error in Genshin Impact
Although there are several reasons for this problem to occur, there are simple ways to fix it.
- You can use another platform to purchase and complete the transaction. If you are a mobile gamer, you may want to try other supported platforms such as PC or console.
- The same goes for PC players. You can try to complete the transaction on your mobile phone or other platform.
- You can also check if this is a developer or bank error.
- For PS players, you can also pay with PS Credit from the Store. In addition, you can also buy items with a PS credit card.
- But if these methods above don’t solve the problem, then the problem might be with your card.
- You can try another debit or credit card to see if the problem persists. If this works, your payment issues may be related to your card.
Types of rejected card issues
Basically, players face three card rejection problems. They are the following:
- Unknown error
- Bank detects suspicious activity
- Card payment limit
Entering your card credentials is the most important. These billing issues can also occur due to mistakes you make. So, make sure you enter the correct credentials and details.
That’s all for how to fix the payment failed error in Genshin Impact.