Many Overwatch 2 players are getting the “Sorry, we couldn’t log in”error and need to fix it. As the name suggests, this error prevents you from logging in, which completely locks you out of the game. This means forget about online matches where you won’t even get to practice. But there are ways to solve this problem. So, in this guide, let’s see how to fix the “Can’t sign in to Overwatch 2″error.
How to fix “Can’t login to Overwatch 2″error
There is no official way to fix this issue, but you can try these workarounds to fix this error in Overwatch 2.
- Check server status. Before trying to fix the problem, you should first check the status of the game server. If they no longer work and are under maintenance, then attempts to fix it are useless. This is because the problem is with the server and with the developer. You can check it out on their official Twitter @PlayOverwatch. I suggest you check out our guide on how to check the status of an OW2 server for more sources for it.
Now, if the servers are fine, the problem is most likely on your end. Here are some things you can do to fix this.
- Test and upgrade your Internet: You can check the stability of your Internet by running a speed test. If it is not, then the next step is to update it. For a wired connection, you can plug and unplug an Ethernet cable from your PC or console. As for the wireless connection, please restart your router.
- Update your game: If you didn’t turn on auto-update when you installed your game, you may have missed some updates. Just close the game, launch Battle.net and check for available updates. If there is, then update the game and then try to play.
- Switch your servers. Another good way to solve this problem is to switch your servers. You can do this from the Battle.net launcher. Open it up and go to Overwatch 2. Now, instead of clicking Play, click the globe icon and change regions. So, for example, if you’re playing in America, change it to Asia. If the game works, try returning it back.
- Reinstall the game. You can reinstall the game to see if it fixes the issue. Delete all Overwatch 2 files from your system and start the installation again.
If none of the above fixes work, then I suggest you wait until the Overwatch 2 developers release an update for it. Once an update comes out with the login issues fixed, you shouldn’t have any more problems with this.
This guide is all about how to fix the “Unable to login”error in Overwatch 2. Don’t forget to visit our Overwatch 2 section for help on various topics like how to play as characters, best settings, and more.