WhatsApp is the world’s most popular messaging app with thousands of messages being sent every minute. Therefore, it is not surprising that iPhone users may encounter crashes from time to time. However, some WhatsApp and WhatsApp Business users are reporting that this problem occurs frequently. So, if you are one of them, keep reading to find out how to fix WhatsApp crash on your iPhone.
1. Check your internet connection
Before we start with something too technical, it would be wise to eliminate the most common hurdle – a poor internet connection.
There is a high possibility of internet outages that will prevent WhatsApp from connecting to its server. So, make sure you have a stable cellular or Wi-Fi connection.
2. Check if WhatsApp server is down.
If WhatsApp is under maintenance, you may have problems accessing the app. However, in this case, the company develops an ad on any or every social media platform such as Facebook, Instagram, and Twitter. Hover over the aforementioned environments and look for any recent posts or announcements.
3. Update whatsapp
Using an app without updating it for too long will obviously turn buggy and out of control. Hence, it is highly recommended to update WhatsApp regularly.
- Open the app store.
- Tap the profile icon → scroll down to find WhatsApp among your installed apps. Pro tip: To access the updates section, tap the App Store icon on the home screen or in the app library and select Updates.
- If an update is available, tap the Update option.
4. Update your iOS versionThere is a good chance that the application will not be affected at all, but the system as a whole is outdated. In this case, follow these steps:
- Launch the Settings app.
- Go to the option “General”→ “Software Update”. Wait for the system to boot and look for available updates.
- Click Download and Install if there is an update for iOS.
- Enter your iPhone passcode when prompted.
- Now click “Agree”in the bottom right corner and click “Agree to the terms”.
- Finally, an update will be requested and in a few minutes, your iPhone will have the latest version of iOS installed.
This procedure should resolve your issue as new updates tend to undo existing bugs and bugs.
5. Check the application configuration settings.
If you’ve recently encountered the issue of WhatsApp not working on your iPhone, it might be due to app permissions being denied. Luckily, you can easily fix this by following a few simple steps:
- Open the Settings app.
- Scroll down and select WhatsApp among the installed applications.
- Ensure that all of your application’s configuration settings, such as location, network, and message delivery options, are set to the correct settings.
- Finally, restart WhatsApp to appeal the changes.
When you are done, you will be able to use WhatsApp on your iPhone without any problems.
6. Free up space on your iPhone
Daily use of iPhone can cause all allocated storage to be used up and this can slow down your device significantly. However, you can take the necessary precautions to prevent your iPhone’s RAM from building up. This precaution will not only keep your apps like WhatsApp running, but it will also boost your iPhone’s performance.
7. Remove and reinstall the application.
Deleting an app from your iPhone can also be a viable option if you don’t want to get into technical details. For this:
- Press and hold WhatsApp until the “Uninstall App”(-) option appears.
- Click “Uninstall App”→ “Uninstall”when prompted.
- Now go to the App Store and search for WhatsApp in the search bar.
- Choose WhatsApp Messenger or WhatsApp Business as you wish.
- Click Download.
- Let the app install and set it up as usual.
8. Restart your iPhone
Sometimes a simple approach can go a long way. If all the above methods didn’t work for you, just restart your iPhone.
- Hold down the volume up/down button with the power button until the power off slider appears.
- Swipe the slider from left to right to turn off iPhone.
- Press and hold the Power button to turn your iPhone back on.
In this case, all changed settings that could interfere with the operation of the application will be reset.
9. Reset iPhone
As a last resort, if something doesn’t work, you can always completely format your iPhone and start from scratch. When the device turns back on, set up iPhone with your Apple ID and install WhatsApp or WhatsApp Business according to your preference. This step may be too late, but it will definitely clear up any bugs that are hindering your experience.
10. Contact WhatsApp Support
If the problem persists, it’s time to contact WhatsApp support. They have the necessary tools and experience to quickly diagnose a problem and offer a solution. Just go to the WhatsApp website and go to the customer service page. You will find a contact box that you can use to contact their customer service directly for assistance.
More Tips to Avoid WhatsApp Crashes on iPhone
WhatsApp can be a great tool for communicating with family and friends, but since it’s prone to crashes, it’s best to be prepared to deal with any technical issues you may encounter.
- If you used WhatsApp Business, please make sure your account is set up correctly. This includes checking the user’s permissions and access to the app’s features.
- Regularly check for known issues or bugs in the app. You can visit the WhatsApp website for the latest updates.
- It’s also important to back up important conversations and data regularly. This ensures that you don’t lose important information if something goes wrong.
In addition to these factors, I recommend the steps above to help you if WhatsApp keeps crashing on your iPhone.
FAQ
Whatsapp may keep crashing on your iPhone for various reasons such as an outdated app or iOS version, poor internet connection, lack of storage space, app configuration settings, and bugs in the app.
Yes, resetting your iPhone will delete all data on your iPhone, including chats and WhatsApp data. So be sure to back up all your important data before resetting your iPhone.
Backing up WhatsApp data on iPhone regularly can be very helpful in case of a sudden system or app crash. Therefore, check out our guide to understand the essence of the process.
Pick up and run WhatsApp!
WhatsApp crash on iPhone can be frustrating! Whether it happens when you’re in the middle of a conversation or WhatsApp Business just won’t open, it’s definitely an issue you want to fix, and fast. Following these steps should help WhatsApp work on your iPhone. If you are still experiencing any issues, feel free to contact WhatsApp customer support. They are always ready to help.
Hope you find this article informative. Feel free to post your concerns below.