Earlier this year, Google and the U.S. Consumer Product Safety Commission (CPSC) recalled 1.7 million Fitbit Ionic smartwatches, citing “78 reports of burns in the United States, including two reports of third-degree burns and four reports of second-degree burns.””. The new lawsuit alleges that the recall was not enough and that “the same defect exists in all”Fitbit products.
The two women named in the lawsuit allege that their Fitbits burned them; one had a Fitbit Versa Light and the other had a Fitbit Versa 2. The lawsuit also cites several online burn reports from Fitbit products such as the Fitbit Versa and Fitbit Sense lines. Fitbit’s responses generally claim that these reports are caused by “skin irritation”or “friction”, but the lawsuit alleges that this is not the case and states that these products can “overheat and pose a significant burn and fire hazard”due to defect. in the “Battery and Charging System”section.
Here are some of the photographic reports cited in the lawsuit:
It also doesn’t take long to check out @fitbitsupport’s Twitter replies, where you’ll find plenty of photos of melted chargers and failed batteries.
The lawsuit also addresses the issue of Iconic’s recall. Google said it would offer “full refunds”to Ionic users, but the lawsuit says Google is “suppressing”those refunds. The lawsuit includes multiple reports that users still haven’t received refunds after eight weeks.
The lawsuit claims class action status to represent clients in California, Florida, Illinois, Massachusetts, Minnesota, Missouri, New Jersey, New York, Pennsylvania, Oregon and Washington.